Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sunderland.
- The nearest Metro Station is Sunderland.
Opening Times
- Monday 08:00 - 23:30.
- Tuesday 08:00 - 23:30.
- Wednesday 08:00 - 23:30.
- Thursday 08:00 - 23:30.
- Friday 08:00 - 23:30.
- Saturday 08:00 - 23:30.
- Sunday 07:00 - 23:00.
Pedestrian and Vehicle Entrance / Exit
- The entrance / exit is located in Matlock Street.
- There are two lanes for vehicles to enter the car park.
- These lanes have a barrier on each side, with controls that are accessible from the drivers window to get the issued ticket for parking.
- There are two lanes for vehicles to exit the car park.
- These lanes have a barrier on each side, with controls that are accessible from the drivers window that you enter your paid ticket to exit.
- There are 2 similar gates either side of the vehicle entrance for pedestrian access to the car park.
- The gate surveyed was on the right as you face the entrance.
- The gate is single, and opens away from you (push).
- The gate is permanently held open.
- The width of the gate is 111cm.
- There is an easy ramp immediately beyond the entrance.
- There is a path either side of the vehicle entrance which is over 150cm in width and allows access to the car park from Matlock Street.
- There is an easy slope on the path.
Outside Access (St Mary's Footbridge Entrance)
- This information is for the entrance located on level 2, leading in from St Mary's.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 114cm (3ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 135cm (4ft 5in).
Reception (Security Office)
- The desk/counter is 5m (5yd 1ft) from the pedestrian and vehicle entrance / exit.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- For up to date parking information please click here.
- The car park type is multi storey.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 355cm x 500cm (11ft 8in x 16ft 5in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the footbridge entrance.
- The furthest Blue Badge bay is 18m (19yd 2ft) from the footbridge entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 185cm (6ft 1in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge bays are located on level 2.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1 ,2, 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the rear of the car park as you enter via the pedestrian and vehicle entrance / exit.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3.
- The lift is approximately 33m (36yd 3in) from the pedestrian and vehicle entrance / exit.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 157cm x 166cm (5ft 2in x 5ft 5in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the footbridge entrance.
- This accessible toilet is located on level 2, to the left as you exit the lift and footbridge entrance lobby.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 149cm x 228cm (4ft 11in x 7ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 116cm (3ft 10in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on level 2, to the left as you exit the lift and footbridge entrance lobby.
- The female and male toilets are approximately 12m (13yd 4in) from the footbridge entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
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- Access to Wi-Fi is available via _FreeSunderlandWi-Fi.