Access Guide
Location
- The venue is located within The Bridges Shopping Centre.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sunderland.
- The nearest Metro Station is Sunderland.
Opening Hours
Parking
- For parking details, please see the separate Bridges Shopping Centre car park guides.
Outside Access (Crowtree Road North Entrance)
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Entrance
View
- This information is for the entrance located on Crowtree Road, leading from High Street West.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 145cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- There is not a/are not handrail(s) at the ramp.
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Comments
View
- There are a set of manual double doors to the left and right of the automatic doors, which have the same measurements.
Outside Access (Crowtree Road South Entrance)
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Entrance
View
- This information is for the entrance located in Crowtree Road, near to the junction with Vine Place and Holmeside.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 145cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
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Comments
View
- There are a set of manual double doors to the left and right of the automatic doors, which have the same measurements.
Outside Access (Market Square Entrance 1)
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Entrance
View
- This information is for the entrance located in Market Square, with Caffè Nero to the left.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 176cm.
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Comments
View
- There are a set of manual double doors to the left of the automatic doors, which have the same measurements.
Outside Access (Market Square Entrance 2)
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Entrance
View
- This information is for the entrance located in Market Square, with Caffè Nero on the right.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 176cm.
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Comments
View
- There are a set of manual double doors to the left of the automatic doors, which have the same measurements.
Outside Access (Brougham Street Entrance 1)
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Entrance
View
- This information is for the entrance located on Brougham Street.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
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Comments
View
- There are a set of manual double doors to the left of the automatic doors, which have the same measurements.
Outside Access (Brougham Street Entrance 2)
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Entrance
View
- This information is for the entrance located in Brougham Street at the end of the street next to Marie Curie Cancer Care rear entrance.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 158cm.
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Ramp/Slope
View
- The ramp/slope is located on the pathway in front of the entrance.
- The ramp/slope does not bypass the step(s).
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Step(s)
View
- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- There is not a/are not handrail(s) at the step(s).
Reception (Customer Services / Information Point)
- The desk/counter is 50m (54yd 2ft) from the Brougham Street entrance 1.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- There is also a portable loop available for use within the shopping centre.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the shopping centre.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Other Floors (Rooftop Car Park to Shopping Centre 1)
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Steps
View
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
View
- The stairs are in the corridor to the left, after the lift as you enter from the Brougham Street entrance 1 and on the south side of the rooftop car park, opposite rooftop car park entrance 2.
Lift (Rooftop Car Park to Shopping Centre 1)
- There is a lift for public use.
- The lift is located in the corridor to the left as you enter from the Brougham Street entrance 1 and on the south side of the rooftop car park, opposite roof top car park entrance 2.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- The lift is approximately 28m (30yd 1ft) from the Brougham Street entrance 1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 128cm (4ft 2in).
- The dimensions of the lift are 125cm x 245cm (4ft 1in x 8ft).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- The lift opens the opposite side at level 1 only.
Other Floors (Rooftop Car Park to Shopping Centre 2)
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Steps
View
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
View
- The stairs are located to the right as you enter from the Brougham Street entrance 2 and next to Rosscare Mobility on level 2 as you enter from the rooftop car park.
Lift (Rooftop Car Park to Shopping Centre 2)
- There is a lift for public use.
- The lift is located to the right as you enter from the Brougham Street entrance 2 and next to Rosscare Mobility on level 2 as you enter from the roof top car park.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- The lift is approximately 8m (8yd 2ft) from the Brougham Street entrance 2.
- Staff do not need to be notified for use of the lift.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 180cm x 170cm (5ft 11in x 5ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- There is another lift to the right, which has the same specifications.
Accessible Toilet (Brougham Street)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the Brougham Street entrance 1.
- This accessible toilet is located in the corridor to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from attendant.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
View
- There is another facility to the left of the one surveyed, which has the same specifications.
Standard Toilet(s) (Brougham Street)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the corridor to the left as you enter.
- The female and male toilets are approximately 20m (21yd 2ft) from the Brougham Street entrance 1.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the far end cubicle of the female and male toilets.
- The height of the baby change table once extended is 87cm (2ft 10in).
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Comments
View
- The far end cubicles are slightly wider with no handrails.
Baby Changing Room - Ground Floor
- The baby changing room is located in the corridor to the left as you enter from the Brougham Street entrance 1, next to the accessible toilet.
- The baby changing room door opens away from you, is single, heavy and 91cm wide.
- The baby changing table once extended is 87cm in height.
- There is a sink, hand dryer and bin available in the room.
Baby Changing Room - First Floor
- The baby changing room is located on the first floor, to the right as you exit the roof top car park to shopping centre 1 lift.
- The door to the room opens away from you push, is single, heavy and 91cm wide.
- There is one baby changing table which is 86cm in height.
- There is a table, chairs with armrests, sink and bin available within the room.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
View
- Access to Wi-Fi is available via _FreeSunderlandWi-Fi.