Access Guide
Opening Times (Coffee)
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Opening Times (STAX)
- Monday 10:00 - 00:00.
- Tuesday 10:00 - 00:00.
- Wednesday 10:00 - 00:00.
- Thursday 10:00 - 00:00.
- Friday 10:00 - 01:00.
- Saturday 10:00 - 01:00.
- Sunday 10:00 - 00:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Seaburn.
- The nearest Metro Station is Seaburn.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Whitburn Road Car Park.
- The car park is located on Whitburn Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 270cm x 650cm (8ft 10in x 21ft 4in).
- On street Blue Badge parking is located on Whitburn Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 270cm x 580cm (8ft 10in x 19ft).
- Standard marked parking bays are located on Whitburn Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building on Whitburn Road.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Side Car Park Entrance)
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Entrance
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- This information is for the entrance located at the rear left side of the building leading from Whitburn Road car park.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- There are no doors but there are metal pillars at the entrance.
- The metal pillars reduce the access width to 215cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Although there is weather protection, this venue is open air.
- The ground floor flooring is tarmac.
- The first floor flooring is wooden boards.
Outside Access (YOLO Coffee and Kitchen)
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Entrance
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- This information is for the entrance located at the front of the building, to the left of Stack Main Entrance.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking (YOLO Coffee and Kitchen)
- The following information is for the café.
- The café is located at the front left of The Stack main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the YOLO Coffee and Kitchen entrance.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There is an outdoor seating area.
- Access to the seating area is via the main entrance easy slope.
- The surface of the outdoor seating area is block paving.
- The tables are 74cm high.
- The seating does have armrests.
Ground Floor Foodhall
- The Food Hall is located throughout the ground floor.
- The surface is tarmac.
- There is level access throughout.
- All food outlets share the seating area.
- There is room for a wheelchair at the outer tables.
- The width of the aisles is 100cm.
- The food and drink services are:-
- Acropolis, ZZA Pizza, Barley & Me, Boojie Burger, Heineken Bar, Holy Duck, Chapo's Tacos and The Gin Cabinet.
- All food and drink service counters are between 115cm and 120cm high.
- All food and drink services are ordered at the selected counter.
- Food and drink can be brought to your table if required.
- There is a central shared seating area to serve all food counters.
- Tables are fixed and consist of long picnic benches.
- The height of the picnic benches is 71cm to the underside.
- The seating is fixed to the benches and does not have armrests.
- There are some high tables and stools.
- The height of the high tables is 93cm.
- The stools do not have armrests.
- There is a similar food hall on the first floor with the same type of seating.
Other Floors (Front Right Stairs)
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are varied.
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Comments
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- There are 2 more similar staircases, on at the front left and one at the rear left of the venue, as shown in photographs 5 to 8.
Lift
- There is a lift for public use.
- The lift is located at the front left of the venue.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 8m (8yd 2ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 109cm x 148cm (3ft 7in x 4ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The doors to enter the lift are manual and heavy.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Main Entrance.
- This accessible toilet is located on the ground floor at the rear right of the building just before the side car park entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 92cm (3ft).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 212cm x 218cm (6ft 11in x 7ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 143cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 106cm (3ft 6in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 128cm (4ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet cubicle.
- The height of the baby change table once extended is 87cm (2ft 10in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor, at the rear right of the venue.
- The female and male toilets are approximately 27m (29yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Access to Wi-Fi is available.