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Sunderland Civic Centre

Burdon Road, Sunderland, Tyne & Wear, SR2 7DN

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Access Guide

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Introduction

  • Services / facilities within the building include Sunderland Register Office and Coroners Court.

Opening Times

  • Monday 08:30 - 17:15.
  • Tuesday 08:30 - 17:15.
  • Wednesday 08:30 - 17:15.
  • Thursday 09:30 - 17:15.
  • Friday 08:30 - 17:15.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Park Lane.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • For more information on parking charges please visit Sunderland City Council Civic Centre Car Park Information.
    • The car park is located at the north side of the Civic Centre.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 17 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 580cm (13ft 1in x 19ft).
    • The nearest Blue Badge bay is 204m (223yd 3in) from the Bereavement & Registration Services and HM Coroner entrance.
    • The furthest Blue Badge bay is 233m (254yd 2ft) from the Bereavement & Registration Services and HM Coroner entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 195cm (6ft 5in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are 10 Blue Badge bays on level 4 (road level) and 7 Blue Badge bays on level 5 (car park roof level).

Level Change (Route from Car Park)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the pathway from the car park to the Bereavement & Registration and HM Coroner entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the pathway from the car park to the Bereavement & Registration and HM Coroner entrance.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).
  • Comments View
    • There are a number of similar ramps and steps on the route from the car park to the entrance.
    • The widths of the ramps vary from 130cm to 150cm.
    • The position of the handrails varies.
    • The number of steps varies from 5 to 8.

Outside Access (Bereavement & Registration Services and HM Coroner Entrance)

  • This information is for the entrance located at the front of the Bereavement & Registration Services and HM Coroner area of the civic centre, to the left hand side of the central hexagon.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 142cm (4ft 8in).
  • Comments View
    • This entrance can be used to overcome the steps at the ceremony suite entrance.

Level Change (Bereavement & Registration Services and HM Coroner Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 136cm (4ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.

Lift (Bereavement & Registration Services and HM Coroner's Entrance)

  • There is a lift for public use.
  • The lift is located on the south side of the building, off Burdon Road.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 127cm x 155cm (4ft 2in x 5ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lift is accessed directly from the grounds of the civic centre.
    • Access to the civic centre via this lift is by prior arrangement only.

Outside Access (Ceremony Suite Entrance)

  • This information is for the entrance located at the front of the Ceremony Suite, to the right as you face the Bereavement & Registration Services HM Coroner entrance.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 100cm (3ft 3in).

Level Change (Ceremony Suite Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • This level change can be avoided by following the signs for the accessible route to the ceremony suite via the Bereavement & Registration Services and HM Coroner entrance.

Reception (Bereavement / Registration / Coroners Reception)

  • The desk/counter is 3m (3yd 10in) from the Bereavement & Registration Services and HM Coroner entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played during ceremonies.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Registrar's Meeting Rooms

  • There are a number of meeting rooms available.
  • The registrar's rooms are located along the corridor to the front right of the building as you enter via the Bereavement & Registration Services and HM Coroner's entrance.
  • The doors to enter the rooms open away from you (push), are single, heavy and 77cm wide.
  • There is 1 larger room used for small register office marriage ceremonies and notification of intent to marry (shown in photographs 1 and 2).
  • All other rooms are used for all types of registration (shown in photograph 3).
  • There are seats with armrests available in the rooms.
  • There is ample room for a wheelchair user to manouevre in the larger room.

Mowbray Suite

  • The Mowbray Suite is the main ceremony room used for weddings and citizenships.
  • The Mowbray Suite is located at the front right of the building as you enter via the Bereavement & Registration Services and HM Coroner's entrance.
  • There is a waiting area available.
  • The door to the waiting area opens away from you (push), is single, heavy and 77cm wide.
  • There is bench seating in the waiting area.
  • The doors from the waiting area to the ceremony room opens towards you (pull), are double, heavy and 154cm wide.
  • There is a separate exit door from the ceremony room.
  • The door opens towards you (pull), is single, heavy and 95cm wide.
  • There is a desk for signing the register.
  • The height of the desk is 63cm.
  • There are seats in the ceremony room.
  • Some of the seats have armrests.
  • There is ample room for a wheelchair user to manouevre in the Mowbray Suite.

Coroner's Court and Meeting Rooms

  • The Coroner's Court area is only open during session.
  • The Coroner's Court area is located to the right of the building as you enter via the Bereavement & Registration Services and HM Coroner's entrance.
  • The doors to all the rooms in the area open away from you (push), are single, heavy and 87cm.
  • The court room is approximately 65m from the Bereavement & Registration Services and HM Coroner's lift.
  • For court room 1 (shown in photographs 1 - 4), the height of the witness desk is 71cm.
  • There is level access to the witness desk.
  • The seat at the witness desk has armrests and can be moved to make room for a wheelchair user.
  • There are seats throughout the court.
  • Some of the seats are fixed.
  • The majority of the seats do not have armrests.
  • There is a jury room (shown in photographs 5 and 6).
  • There are seats in the jury room.
  • The seats have armrests.
  • There are a number of interview / meeting rooms and 1 family room.
  • The family room is shown in photograph 7.
  • An interview / meeting room is shown in photograph 8.
  • There is ample room for a wheelchair user to manouevre in these rooms.

Accessible Toilet (Bereavement & Registration Services)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Bereavement & Registration Services and HM Coroner lift.
    • This accessible toilet is located along the main corridor as you exit the lift, in the register office.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 176cm x 237cm (5ft 9in x 7ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste, sanitary, clinical waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).
  • Comments View
    • The room is not square or rectangular.
    • The width and depth given are the minimum measurements.

Standard Toilet(s) (Bereavement & Registration Services)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located along the corridor leading into the building from the lift, in the register office.
    • The female and male toilets are approximately 14m (15yd 11in) from the Bereavement & Registration Services and HM Coroner lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas surrounding the building.
  • Home visits / services are available.