Access Guide
Introduction
- Services / facilities within the building include a library, learning centre and a customer service point.
Opening Times (Library)
- Monday 09:30 - 17:00.
- Tuesday 09:30 - 17:00.
- Wednesday 09:30 - 17:00.
- Thursday 09:30 - 19:00.
- Friday 09:30 - 17:00.
- Saturday 10:00 - 14:00.
- Sunday Closed.
Opening Times (Customer Service Centre)
- Monday Closed.
- Tuesday 13:30 - 17:00.
- Tuesday 09:30 - 13:00.
- Wednesday Closed.
- Thursday Closed.
- Friday 13:30 - 17:00.
- Friday 09:30 - 13:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester-le-Street.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Station Road.
- The car park is located in Station Road.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 138cm (4ft 6in).
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Comments
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- This entrance gives direct access from the street to level 0 of the building.
Outside Access (Car Park Entrance)
- This information is for the entrance located at the rear of the building.
- There is level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 143cm (4ft 8in).
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Comments
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- This entrance gives direct access from the car park to level -1.
Other Floors
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Steps
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- The floors which are accessible by stairs are -1, 0 and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are 0 and 1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter via the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1, 0 and 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 94cm x 137cm (3ft 1in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low.
Outside Access (Library and Learning Centre Entrance)
- This information is for the entrance located on the first floor, to the left as you exit the lift.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 149cm (4ft 11in).
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Comments
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- There are security barriers immediately beyond the entrance.
- The width between the security barriers is 93cm.
Reception (Customer Service Centre Desk)
- The desk/counter is 5m (5yd 1ft) from the library entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- There is seating near the desk.
- Some of the seats have armrests.
Reception (Library)
- The desk/counter is 6m (6yd 1ft) from the library entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A large rollerball mouse, height adjustable table and height adjustable chair is / are available.
- Other computer auxiliary aids include Windows Magnifier, Scanner with zoom facility.
- Equipment available for people with a visual impairment includes magnifyer sheets.
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Comments
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- There is a self-service issue and return machine available (shown in photogaph 6).
- The height to the scanner is 77cm.
- The height to the top of the screen is 148cm.
Toilet with Adaptations (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the library entrance.
- This accessible toilet is located along the staff corridor, to the right as you enter the library.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 149cm x 182cm (4ft 11in x 5ft 12in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste, clinical waste, sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- Please contact a member of staff to access the accessible toilet.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located along the corridor to the right as you enter the library.
- The female and male toilets are approximately 5m (5yd 1ft) from the library entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
Additional Info
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are available.
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Comments
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- Home visits are via the ‘Books at Home’ service.
- Access to Wi-Fi is available.