Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sunderland.
- The nearest Metro Station is Sunderland.
Opening Times
- This service is open 24 hours.
Outside Access (William Street Entrance)
- This information is for the entrance located off William Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 160cm (5ft 3in).
-
Comments
View
- There are bollards beyond the entrance with a width of 100cm between them.
- There is an alternative entrance to the left of this one, on the other side of the vehicular entrance as shown in photograph 3.
- Immediately beyond the entrance there is a steep slope.
Level Change (William Street Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front and beyond the entrance.
Outside Access (Sunniside Leisure Entrance)
- This information is for the entrance located leading to Sunniside leisure, next to the entrance for Grosvenor Casino.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 172cm (5ft 8in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 75cm (2ft 6in).
Level Change (Sunniside Leisure Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Counter
- The counter is 14m (15yd 11in) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is not a hearing assistance system.
- The height of the counter is low (76cm or below).
- Lighting levels are bright.
-
Comments
View
- The distance of the counter is from the William Street entrance.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- For up to date parking information please click here.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 600cm (13ft 1in x 19ft 8in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the Sunniside Leisure entrance.
- The furthest Blue Badge bay is 26m (28yd 1ft) from the Sunniside Leisure entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- Parking is free for users of Sunniside Leisure.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are 2, 4, 6, 8, 10.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
-
Comments
View
- There is a similar set of stairs on the William Street side of the car park which accesses floors 1, 3, 5, 7 and 9 as shown in photograph 2.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are 2, 4, 6, 8, 10.
- The lift is approximately 5m (5yd 1ft) from the Sunniside Leisure entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 210cm (3ft 11in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
-
Comments
View
- There are similar lifts on the William Street side of the car park which accesses floors 1, 3, 5, 7 and 9 as shown in photograph 3.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
-
Comments
View
- Access to Wi-Fi is available via _FreeSunderlandWi-Fi.