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Sunniside Multi-Storey Car Park

William Street, off High Street West, Sunderland, Tyne & Wear, SR1 1UL

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sunderland.
  • The nearest Metro Station is Sunderland.

Opening Times

  • This service is open 24 hours.

Outside Access (William Street Entrance)

  • This information is for the entrance located off William Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There are bollards beyond the entrance with a width of 100cm between them.
    • There is an alternative entrance to the left of this one, on the other side of the vehicular entrance as shown in photograph 3.
    • Immediately beyond the entrance there is a steep slope.

Level Change (William Street Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front and beyond the entrance.
  • The ramp/slope is easy.

Outside Access (Sunniside Leisure Entrance)

  • This information is for the entrance located leading to Sunniside leisure, next to the entrance for Grosvenor Casino.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 172cm (5ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 75cm (2ft 6in).

Level Change (Sunniside Leisure Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Counter

  • The counter is 14m (15yd 11in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is low (76cm or below).
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Comments View
    • The distance of the counter is from the William Street entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • For up to date parking information please click here.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 600cm (13ft 1in x 19ft 8in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the Sunniside Leisure entrance.
    • The furthest Blue Badge bay is 26m (28yd 1ft) from the Sunniside Leisure entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • Parking is free for users of Sunniside Leisure.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 2, 4, 6, 8, 10.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • There is a similar set of stairs on the William Street side of the car park which accesses floors 1, 3, 5, 7 and 9 as shown in photograph 2.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 2, 4, 6, 8, 10.
  • The lift is approximately 5m (5yd 1ft) from the Sunniside Leisure entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 120cm x 210cm (3ft 11in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are similar lifts on the William Street side of the car park which accesses floors 1, 3, 5, 7 and 9 as shown in photograph 3.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.