Access Guide
Overview (Ashmount)
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About
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- This is a residential service for men with moderate to severe learning disabilities and autistic spectrum disorders.
- Facilities available in the venue include: bedrooms, a dining and conservatory room, two lounges, a kitchen, a laundry room, and a sensory room.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Ewell West Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality, diversity and inclusion.
Toilet and Changing Facilities (Ashmount)
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Toilet Facilities
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- The male step-free toilet facilities are located throughout the main corridors.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located along the main corridors on both the left and right hand sides of the building.
Parking (Ashmount)
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Car Park
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- The car park is located off St Ebbas Way.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 470cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 4m from the access gate.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Gate)
- This access point is located off St Ebbas Way.
- The access point is clearly signed.
- Assistance is available at the access point.
- There is step-free access via a very easy slope.
- There is an intercom at a height of 130cm.
- There is a single manual gate.
- The gate opens away from you.
- The width of the opening is 90cm.
- The gate has a high visual contrast.
- There is step-free level access as you enter.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 156cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors .
- The second set of doors open towards you.
- The width of the opening is 154cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Getting Around (Ashmount)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
Standard Bedroom (Bedroom 1)
- The bedroom surveyed is located at the end of the main corridor on the left hand side of the building.
- The most accessible route to the bedroom has step-free level access and doors permanently held open.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 78cm.
- The bedroom has a single bed.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: an armchair, a height adjustable bed, bedside plug sockets and a TV with subtitles.
- Lighting levels were even at the time of the survey.
- There are 6 bedrooms in this building.
Room (Laundry)
- The room is located along the main corridor on the left hand side of the building.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 92cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The height of the doors and the controls for the machines range between 56cm to 102cm.
The height of the wash basin is 78cm.
Room (Sensory Room)
- The room is located along the main corridor on the right hand side of the building.
- The most accessible route to the room has step-free level access.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 93cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: some of the sensory equipment.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen
- The kitchen is located along the main corridor on the right hand side of the building.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 90cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a toaster, a kettle, a dishwasher, a microwave, a fridge and a freezer.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: high stools.
- Furniture available in the kitchen includes: high tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Lounge
- The lounge is located along the main corridor on the right hand side of the building.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door opens outwards.
- The width of the opening is 93cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs without armrests, armchairs and sofas.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels vary due to the use of large glazed walls.
- There is another lounge located along the main corridor on the left hand side of the building.
Dining Room (Dining Room and Conservatory)
- The dining room is located in the centre of the building.
- There is step-free level access into the dining room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 93cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Garden)
- The following is available in this area: a garden with some play equipment.
- Outdoor areas consist of grass, block paving and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are some seats situated along the paths for people to rest.
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Playground
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- There is a route around the play equipment which is not firm and even, but is over 180cm wide.
- The following play experiences are available: swinging.
- There is a trampoline.
Bathroom with Adaptations (Standard Bath and Wheel-in Shower)
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Location and Access
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- The bathroom surveyed is located along the main corridor on the right hand side of the building.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the bathroom are 266cm (width) x 320cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The wash basin is 83cm from the floor.
- The wash basin has a sensor tap.
- There are no vertical grab rails at the wash basin.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 126cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 95cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel in shower and a bath.
- The height of the side of the bath from floor level is 55cm.
- The bath controls are lever.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
Bathroom with Adaptations (Height Adjustable Bath and Wheel-in Shower)
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Location and Access
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- The bathroom surveyed is located at the end of the main corridor on the left hand side of the building.
- The most accessible route to the bathroom has doors permanently held open and step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 320cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The wash basin is 82cm from the floor.
- The wash basin has a sensor tap.
- There are no vertical grab rails at the wash basin.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 123cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 94cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel in shower and a bath.
- The bath controls are push.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 52cm from the floor.
- The bath is height adjustable.
