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Bluebell Ward 2

West Park, Horton Lane, Epsom, Surrey, KT19 8GT

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Access Guide

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Getting To (Bluebell Ward 2)

Parking (Staff and Visitors)

  • Car Park View
    • The car park is located off West Park Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 540cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 70m from the Meadows entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (The Meadows)

  • Car Park View
    • The car park is located off West Park Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 17m from the Meadows entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 245cm (width) x 440cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • The electric vehicle charging points have faded markings and are supplied by MER - Statkraft Energy -https://uk.mer.eco/.

Entrance (The Meadows)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 127cm.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • The height of the intercoms to exit range between 141cm to 147cm.
  • There is step-free level access as you enter.

Reception (The Meadows)

  • The reception is located to the right from the Meadows entrance.
  • The distance from the Meadows entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Ward (Bluebell Ward 2)

  • Ward Information View
    • This is a dementia and mental ill-health ward.
    • This is a female only ward.
    • There are 8 side rooms available.
    • There are 8 beds in total on the ward.
  • Location and Access View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into this ward.
    • There is a bell at a height of 146cm.
    • The height of the hand sanitiser is 120cm.
    • There is a single manual door with a high visual contrast.
    • The door opens towards you.
    • The width of the opening is 87cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: a toilet with adaptations and washrooms.
    • The nearest toilet with adaptations for visitors is located along the main corridor in The Meadows.
  • Visiting Hours View
    • There are set visiting times for the ward.
    • Visiting times are Monday to Friday: 14:00 - 17:00, Saturday, Sunday and Public Holidays: 11:00 - 12:00 and 14:00 - 17:00.
    • Protected meal times are between 12:00 - 14:00 and 17:00 - 19:00.
    • View information on visiting times (opens new tab).

Toilet and Changing Facilities (Bluebell Ward 2)

Standard Bedroom (Bedroom 7)

  • The bedroom surveyed is located along the ward corridor.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is pictorial, written text, dementia friendly and numbered signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The bedroom has a single bed.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, a height adjustable bed, bedside plug sockets and a flashing fire alarm.
  • Lighting levels were even at the time of the survey.
  • The height of the wash basin is 83cm.

Lounge (Main Lounge and Dining Room)

  • The lounge is located to the right from the ward entrance.
  • There is step-free level access into the lounge.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 87cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in the lounge includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels vary due to the size of the space.
  • The height of the counter is 92cm.

Exit (Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual door at this exit.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The width of the opening is 92cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free access via a very easy slope as you exit.

Outdoor Spaces (Garden)

  • The following is available in this area: a garden.
  • Outdoor areas consist of concrete or tarmac, grass and paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the grass area.
  • There are seats situated along the paths for people to rest.

Bathroom with Adaptations (Bath and Wheel-in Shower - Left Hand Transfer)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is dementia friendly, written text and pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 360cm (width) x 280cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 190cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the non-transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel in shower and a bath.
    • The bath controls are push.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 51cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The bath is height adjustable.

Bathroom with Adaptations (Bath - No Transfer Space)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 328cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 118cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a height adjustable bath.
    • The bath controls are twist turn mixer.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the ward corridor.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 114cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 135cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.