You are on Overview (Deacon Unit). Skip to the next section.

Overview (Deacon Unit)

Collapse all Expand all

• About View
  • This is an inpatient facility for people with a learning disability who require crisis mental health support.
  • Facilities available in the venue include: bedrooms, a dining room, a kitchen, two lounges, a calm room, an MDT room, a laundry room, a physical health room, and a visitors room.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Ewell West Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors and doors permanently held open.
  • There is not a toilet with adaptations available.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request) and Makaton (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: equality, diversity and inclusion.

You are on Toilet and Changing Facilities (Deacon Unit). Skip to the next section.

Toilet and Changing Facilities (Deacon Unit)

Collapse all Expand all

• Toilet Facilities View
  • The shared step-free toilet facilities are located along the main corridor on the right hand side of the building.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located along the main corridor on the left hand side of the building.

You are on Parking (Staff and Visitor Car Park). Skip to the next section.

Parking (Staff and Visitor Car Park)

Collapse all Expand all

• Car Park View
  • The car park is located off St Ebbas Way.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is an intercom at a height of 132cm.
• There is a bell at a height of 100cm.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double manual doors .
• The second set of doors open away from you.
• The width of the opening is 172cm.
• The second set of doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Seating Area (Waiting Area). Skip to the next section.

Seating Area (Waiting Area)

• The waiting area is located immediately beyond the main entrance.
• The most accessible route has step-free level access.
• There is step-free level access into this area.
• There is step-free level access throughout the seating area.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Getting Around (Deacon Unit). Skip to the next section.

Getting Around (Deacon Unit)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Seating available in the walkways includes: chairs with armrests and chairs without armrests.
• Lighting levels vary due to the size of the space.

You are on Consultation / Medical Room (Physical Health Room). Skip to the next section.

Consultation / Medical Room (Physical Health Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Physical Health Room.
• The room is located along the main corridor on the right hand side of the building.
• The most accessible route to the room has step-free level access and manual doors.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Standard Bedroom and Ensuite (Bedroom 3). Skip to the next section.

Standard Bedroom and Ensuite (Bedroom 3)

Collapse all Expand all

• Bedroom Access View
  • The bedroom surveyed is located along the main corridor on the left hand side of the building.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 80cm.
• Bedroom Features View
  • The bedroom has a single bed.
  • The top of the mattress is 54cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: an armchair, a coffee table, a TV with subtitles and a flashing fire alarm.
  • Lighting levels were even at the time of the survey.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens both ways and has a medium visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a medium visual contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 275cm (width) x 135cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a sensor tap.
  • The toilet roll holder has a high visual contrast.
  • The soap dispenser has a high visual contrast.
  • The towel dispenser has a medium visual contrast.
  • Additional features include: a mirror and an emergency alarm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are push.
  • There is a fixed height shower head.
  • The shower controls are twist turn mixer.
  • The height of the bath is 57cm.
    There are 7 bedrooms within the building.

You are on Room (Calm Room). Skip to the next section.

Room (Calm Room)

• The room is located in the centre of the building.
• The most accessible route to the room has step-free level access and manual doors.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the majority of areas.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Laundry Room). Skip to the next section.

Room (Laundry Room)

• The room is located along the main corridor on the right hand side of the building.
• The most accessible route to the room has manual doors and step-free level access.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 92cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The height of the wash basin is 82cm.
  The height of the doors and the controls for the machines range between 50cm to 110cm.

You are on Room (Visitors Room). Skip to the next section.

Room (Visitors Room)

• The room is located to the left from the main entrance.
• The distance from the main entrance is 2m.
• The most accessible route to the room has step-free level access.
• There is written text and pictorial signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens outwards.
• The width of the opening is 63cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests, armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (MDT Room). Skip to the next section.

Room (MDT Room)

• The room is located to the right from the main entrance.
• The most accessible route to the room has step-free level access.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens outwards.
• The width of the opening is 63cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks and tables.
• The desks are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a water dispenser.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Dining Room. Skip to the next section.

Dining Room

• The dining room is located along the main corridor on the right hand side of the building.
• There is step-free level access into the dining room.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels vary due to the size of the space.
• The height of the sink is 92cm.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located along the main corridor on the right hand side of the building.
• There is step-free level access into the kitchen.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 93cm from the floor.
• A height adjustable work surface is available.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 93cm from the floor.
• A lowered sink is not available.
• The sink has a twist turn mixer tap.
• Facilities within the kitchen include a fridge, a microwave, a kettle, a dishwasher, a freezer and a toaster.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Lighting levels were even at the time of the survey.

You are on Lounge. Skip to the next section.

Lounge

• The lounge is located in the centre of the building.
• There is step-free level access into the lounge.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 80cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the lounge includes: chairs with armrests and chairs without armrests.
• Furniture available in the lounge includes: coffee tables and tables.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.
• There is a TV with subtitles.
• Lighting levels vary due to the use of large glazed walls.

You are on Exit (Garden). Skip to the next section.

Exit (Garden)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors open away from you.
• The width of the opening is 160cm.
• The doors have a low visual contrast.

You are on Outdoor Spaces (Garden). Skip to the next section.

Outdoor Spaces (Garden)

• The following is available in this area: a garden.
• Outdoor areas consist of grass and bonded gravel.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are some seats situated along the paths for people to rest.

You are on Bathroom with Adaptations (Wheel in Shower - Left Hand Transfer). Skip to the next section.

Bathroom with Adaptations (Wheel in Shower - Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The bathroom surveyed is located along the main corridor on the left hand side of the building.
  • The most accessible route to the bathroom has step-free level access and manual doors.
  • There is step-free level access into the bathroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 330cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a wall sensor flush on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a sensor tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 116cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The bathroom has a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a fixed height shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are grab rails for the shower.
  • The shower grab rails have a high visual contrast.