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Derby House

St Ebba's Way, Hook Road, Epsom, Surrey, KT19 8QJ

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Access Guide

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Overview (Derby House)

  • About View
    • This is a residential care home that supports women who have a learning disability and autism.
    • Facilities available in the venue include: bedrooms, a dining and conservatory room, a lounge, a sensory room, a medication room, an activities room, a laundry room, and a kitchen.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • There is not a toilet with adaptations available.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and Makaton.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: equality, diversity and inclusion.

Toilet and Changing Facilities (Derby House)

  • Toilet Facilities View
    • Ambulant toilet facilities are located along the main corridor on the right hand side of the building.
    • The female step-free toilet facilities are located along the main corridor on the left hand side of the building.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located along the main corridor on both the right and left hand side of the building.

Parking (Derby House)

  • Car Park View
    • The car park is located off St Ebbas Way.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
    • The electric vehicle charging points are clearly marked and are supplied by ALFEN.
      For more information on the charging points click here?.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 480cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a bell at a height of 115cm.
  • The height of the hand sanitiser is 120cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 154cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors open towards you.
  • The width of the opening is 158cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around (Derby House)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

Standard Bedroom (Bedroom 4)

  • The bedroom surveyed is located along the main corridor on the right hand side of the building.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The bedroom has a double bed.
  • The top of the mattress is 56cm from the floor.
  • The space under the bed is 4cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, bedside plug sockets, a desk and a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • The height of the wash basin is 84cm.
    There are 6 bedrooms within the building.

Dining Room (Conservatory and Dining Room)

  • The dining room is located ahead from the main entrance.
  • There is step-free level access into the dining room.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 160cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in the room includes: tables and coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.

Lounge

  • The lounge is located along the main corridor on the right hand side of the building.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs, sofas and stools.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Medication Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Medication Room.
  • The room is located along the main corridor on the right hand side of the building.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Sensory Room)

  • The room is located along the main corridor on the left hand side of the building.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Room (Activities Room)

  • The room is located along the main corridor on the left hand side of the building.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Laundry Room)

  • The room is located along the main corridor on the left hand side of the building.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is pictorial and dementia friendly signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The height of the doors and the controls for the machines range between 75cm to 110cm.

Kitchen

  • The kitchen is located along the main corridor on the right hand side of the building.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include easy grip cutlery, a microwave, a dishwasher, a kettle, a fridge, a freezer and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were even at the time of the survey.
  • There is an alternative entrance from the dining room.
    The doors are double and open towards you (pull).
    The width of the doors are 120cm.

Exit (Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors open away from you.
  • The width of the opening is 142cm.
  • The doors have a high visual contrast.
  • There is step-free access via a very easy slope as you exit.

Outdoor Spaces (Garden)

  • The following is available in this area: a garden.
  • Outdoor areas consist of grass and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are some seats situated along the paths for people to rest.
  • Plant pots and furniture may cause an obstruction on some of the paths.
  • Playground View
    • There is a route around the play equipment which is not firm and even, but is over 180cm wide.
    • The following play experiences are available: swinging.

Bathroom with Adaptations (Wheel-in Shower and Height Adjustable Bath)

  • Location and Access View
    • The bathroom surveyed is located along the main corridor on the right hand side of the building.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 260cm (width) x 315cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The wash basin is 90cm from the floor.
    • The wash basin has a sensor tap.
    • There are no vertical grab rails at the wash basin.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 126cm from the floor.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 178cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel in shower and a bath.
    • The bath controls are push.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail for the shower.
    • The shower grab rail has a low visual contrast.
    • The bath is height adjustable.
      There is another bathroom with a wheel-in shower and height adjustable bath along the main corridor on the left hand side of the building.