You are on Overview (Jasmine at Primrose Short Breaks). Skip to the next section.

Overview (Jasmine at Primrose Short Breaks)

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• About View
  • This is a respite care unit that provides a service for adults with a learning disability and health care needs.
  • Facilities available in the venue include: bedrooms, sensory room, laundry room, lounge, dining room, kitchen, washrooms, and a garden.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Epsom Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the ward.
  • Access throughout may include doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: equality, diversity and inclusion.

You are on Parking (Staff and Visitors). Skip to the next section.

Parking (Staff and Visitors)

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• Car Park View
  • The car park is located off West Park Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 540cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 70m from the Meadows entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (The Meadows). Skip to the next section.

Parking (The Meadows)

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• Car Park View
  • The car park is located off West Park Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 480cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 140cm.
  • The nearest designated bay is 17m from the Meadows entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 245cm (width) x 440cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require an app.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • The electric vehicle charging points have faded markings and are supplied by MER - Statkraft Energy -https://uk.mer.eco/.

You are on Entrance (Jasmine House). Skip to the next section.

Entrance (Jasmine House)

• This entrance is located to the right of the Meadows Entrance.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is an intercom at a height of 106cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 81cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.

You are on Getting To (Jasmine at Primrose Short Breaks). Skip to the next section.

Getting To (Jasmine at Primrose Short Breaks)

• The most accessible route from the Meadows car park has a slight ramp or slope and a dropped kerb.
• View further information about parking at the hospital (opens new tab)
• Access to Jasmine at Primrose Short Breaks is via the Jasmine House entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• Jasmine at Primrose Short Breaks is located ahead from Jasmine House entrance.
• Jasmine at Primrose Short Breaks is approximately 12m from the Jasmine House entrance.
• From the Jasmine House entrance, follow the corridor directly ahead down a steep ramp.
  The entrance to Jasmine at Primrose Short Breaks is at the end of the corridor.
• Internally the most accessible route has a steep ramp or slope.
• Some flooring along the route is shiny .
• There are not resting areas along the route.
• Wayfinding signage is not provided.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Ward (Jasmine at Primrose Short Breaks). Skip to the next section.

Ward (Jasmine at Primrose Short Breaks)

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• Ward Information View
  • This is a unit for adults with a learning disability and health care needs.
  • This is a shared ward.
  • There are 6 side rooms available.
  • There are 6 beds in total on the ward.
• Location and Access View
  • There is written text signage on or near the door.
  • There is step-free access via ramp into this ward.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is a bell at a height of 146cm.
  • The height of the hand sanitiser is 113cm.
  • There is a single manual door with a high visual contrast.
  • The door opens towards you.
  • The width of the opening is 87cm.
  • There is a push pad or push button to exit at a height of 115cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • The hoist is powered overhead.
  • There is not a relatives' room for the ward.
  • The following facilities are available for patients: a toilet with adaptations, a standard toilet and washrooms.
  • The nearest toilet with adaptations for visitors is located along the main corridor in The Meadows.

You are on Toilet and Changing Facilities (Jasmine at Primrose Short Breaks). Skip to the next section.

Toilet and Changing Facilities (Jasmine at Primrose Short Breaks)

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located along the unit corridor.
  • The toilet with adaptations has a left hand transfer space.
  • The shared step-free toilet facilities are located along the unit corridor.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located along the unit corridor.

You are on Bedroom with Adaptations (Bedroom 3). Skip to the next section.

Bedroom with Adaptations (Bedroom 3)

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• Location and Access View
  • The bedroom surveyed is located at the end of the corridor.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is written text and numbered signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
• Bedroom Features View
  • The bedroom has a single bed.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The flooring is shiny.
  • The following is available in this bedroom: a height adjustable bed, bedside plug sockets, a ceiling track hoist, a TV with subtitles and a flashing fire alarm.
  • The hoist accesses the bed.
  • There is a push button emergency alarm.
  • Lighting levels were even at the time of the survey.
  • This bedroom does not have an adjoining room.
  • There is a terrace, which is accessed via a manual door.
  • The width of the terrace door opening 107cm.
  • The height of the wash basin is 85cm.

You are on Room (Laundry Room). Skip to the next section.

Room (Laundry Room)

• The room is located along the unit corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The height of the counter is 91cm.
  The height of the doors and the controls for the machines range between - 50cm to 80cm.

You are on Room (Sensory Room). Skip to the next section.

Room (Sensory Room)

• The room is located along the unit corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels vary due to the size of the space.
• There is an overhead hoist that covers majority of the room.

You are on Lounge (Lounge and Dining Room). Skip to the next section.

Lounge (Lounge and Dining Room)

• The lounge is located to the right from the unit entrance.
• There is step-free level access into the lounge.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door is permanently held open.
• The width of the opening is 88cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the lounge includes: chairs with armrests, armchairs and sofas.
• Furniture available in the lounge includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is a TV with subtitles.
• Lighting levels vary due to the size of the space.
• There is an overhead hoist that covers majority of the room.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located off the Lounge and Dining Room.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 87cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 93cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 93cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 93cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle, a toaster and two handle cups.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Lighting levels vary due to the use of large glazed walls.

You are on Exit (Garden). Skip to the next section.

Exit (Garden)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The width of the opening is 91cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is step-free access via a very easy slope as you exit.

You are on Outdoor Spaces (Garden). Skip to the next section.

Outdoor Spaces (Garden)

• The following is available in this area: a garden.
• Outdoor areas consist of grass and paving slabs.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

You are on Bathroom with Adaptations (Bath - No Transfer Space). Skip to the next section.

Bathroom with Adaptations (Bath - No Transfer Space)

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• Location and Access View
  • The bathroom surveyed is located along the unit corridor.
  • The most accessible route to the bathroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bathroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the bathroom are 310cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush on the right as you face the toilet.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the left as you face the toilet.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 128cm from the floor.
  • There is not a hand dryer.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a pedal bin and a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a height adjustable bath.
  • The bath controls are push.
  • The hoist covers all areas.

You are on Bathroom with Adaptations (Wheel-in Shower - Transfer Both Sides). Skip to the next section.

Bathroom with Adaptations (Wheel-in Shower - Transfer Both Sides)

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• Location and Access View
  • The bathroom surveyed is located along the unit corridor.
  • The most accessible route to the bathroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bathroom.
  • There is written text, pictorial and dementia friendly signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the bathroom are 340cm (width) x 280cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet .
  • The lateral transfer space on the left is 210cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 200cm (from the side of the toilet pan).
  • There is a push button flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the left as you face the toilet.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 99cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 142cm from the floor.
  • There is not a hand dryer.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The bathroom has a clinical waste bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 154cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails for the shower.
  • The shower grab rails have a high visual contrast.
  • There is a height adjustable changing bench.
    There is an overhead hoist that covers the changing bench and wheel-in shower.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located along the unit corridor.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a push button flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 144cm from the floor.
  • There is not a hand dryer.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The cubicle has a pedal bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.