You are on Summary. Skip to the next section.

Summary

• This is a rehabilitation service property.
• Services within the building include: Rehabilitation Unit.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • Margret Laurie House is situated to the South of Reigate Town Centre.
    The service is located off Church Road and is accessed from the town centre via Bell Street, Cockshot Hill and Park Road East.
  • Standard parking is available.
• By Bus View
  • The nearest bus stop is Crescent Road located on Park Road East and is approximately 125m from the service.
    The 435 service stops here.
• By Train View
  • The nearest station to the service is Reigate.
    The service is 1.8 miles (8 min drive) from the train station via Holmesdale Road, London Road, Castlefield Road, Church Street, Chart Lane, West Road, Lesbourne Road, Bell Street, and Park Road East.
• Useful Links View
  • Surrey County Council Information on Bus Travel.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries Website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• A manual wheelchair is available from the Abraham Cowley Unit and can be requested by other units for patient use within wards and units.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side of the building.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 127cm (4ft 2in).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 106cm (3ft 6in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet and vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are varied.

You are on Room / Area (Dining Room). Skip to the next section.

Room / Area (Dining Room)

• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Day Room / Lounge Area (Ground Floor). Skip to the next section.

Day Room / Lounge Area (Ground Floor)

• There is a day room/lounge area.
• The day room/lounge area is approximately 7m from the main entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 42cm (1ft 5in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Inpatient Accommodation. Skip to the next section.

Inpatient Accommodation

• Accessible accommodation is available in this building/area.
• There are 8 standard rooms on the first floor and 4 on the second.
• The inpatient accommodation surveyed was 105.
• There is step free access into the room(s).
• The door opening width for the flat/room surveyed is 75cm+.
• The flat/room surveyed did not have an accessible bathroom.
• There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
• The type of flooring in the flat/room surveyed is carpet.
• The colour contrast between the walls and floor in the flat/room surveyed is good.

You are on Conference / Meeting Facilities. Skip to the next section.

Conference / Meeting Facilities

• Conference/meeting facilities are available.
• The conference/meeting facilities are located on the first floor.
• There is step-free access to the conference/meeting facilities, via lift.
• The door opening width(s) is/are 75cm+ for the room(s).
• There is not a hearing assistance system for the room(s).
• There is a/are chair(s) with armrests on both sides within the room(s).
• There is sufficient space for a wheelchair user to manoeuvre within the room(s).
• The lighting levels in the room(s) are good.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter and then to the right.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a wheel in shower and a wash basin.
  • There is ramped/sloped access to the washroom surveyed once inside the service.
  • This washroom is shared.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The dimensions of the washroom are 250cm x 160cm (8ft 2in x 5ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 172cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 84cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 147cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is poor.
  • The colour contrast between the internal washroom door and wall is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Toilet and Bath). Skip to the next section.

Washroom (Toilet and Bath)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is step free access to the washroom surveyed once inside the service.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 60cm (1ft 12in).
  • The dimensions of the washroom are 269cm x 160cm (8ft 10in x 5ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 174cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 88cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 122cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 67cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 80cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 52cm (1ft 8in).
  • The bath is not height adjustable.
  • The bath tap type is sensor. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Bath and Shower). Skip to the next section.

Washroom (Bath and Shower)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a shower and a wash basin.
  • There is step free access to the washroom surveyed once inside the service.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The dimensions of the washroom are 170cm x 390cm (5ft 7in x 12ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 171cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 87cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 118cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 100cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower head height is fixed.
  • The height of the shower head is 220cm (7ft 3in).
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 56cm (1ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is sensor. It is not a mixer tap.
  • There is a shower over/for the bath.
  • The shower head height is fixed.
  • The height of the shower head is 220cm (7ft 3in).
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is fair.
  • The colour contrast between the internal washroom door and wall is fair.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

Collapse all Expand all

• Location and Access View
  • Accessible toilet facilities are available.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the left as you enter and then on the left of the corridor.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 161cm x 190cm (5ft 3in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail, however it is not on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is sensor.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • There is a push button alarm in this cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • The height of the coat hook is 158cm from the floor.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm (3ft 12in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 131cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Visitor Toilet). Skip to the next section.

Standard Toilet(s) (Visitor Toilet)

• Standard toilet facilities are available.
• The shared toilets that were surveyed are located to the left as you enter and then on the left.
• The shared toilet(s) is/are approximately 4m (4yd 1ft) from the main entrance.
• Inside the venue, there is level access to the shared toilet(s).
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are bright.