You are on Summary. Skip to the next section.

Summary

• This is a resource centre property.
• Services within the building include: day services.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • My Time - Croydon is situated to the North of the Croydon Town Centre.
    The service is located off Dunheved Road and is accessed from the town centre via London Road.
  • A small area of parking is located in front of the building.
    On street Blue Badge parking is available.
• By Bus View
  • The nearest bus stop is Croydon University Hospital (Stop D) located on London Road and is approximately 200m from the service.
    The 60, 64, 109, 198, 250, 289 and N109 services stop here.
• By Train View
  • The nearest station to the service is West Croydon The service is 1.2 miles (10 min drive) from the train station via London Road.
• Useful Links View
  • Surrey County Council Information on Bus Travel.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries Website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• A manual wheelchair is available from the Abraham Cowley Unit and can be requested by other units for patient use within wards and units.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the entrance.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 131cm (4ft 4in).
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 82cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm.
• Ramp/Slope Details View
  • The ramp/slope is located between the two sets of doors.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 140cm.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is not step free access throughout the building.
  • There is a slight ramp, with no handrails, for access to the changing rooms from the main entrance.
  • Photograph 1 shows the slope between the changing area and main entrance.
  • There is/are 6 clearly marked step(s), with no handrails, for access to rooms on the second floor.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • Photograph 2 shows the steps located on the second floor corridor.
  • There is/are 3 clearly marked step(s), with a handrail on the left going up, for access to the second floor standard toilets.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • Photograph 3 shows the steps located on the second floor leading to the standard toilets.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
• Safe Place(s) View
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The chillzone is located on the first floor.
• Audio View
  • This venue does play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Room / Area (Fairfield). Skip to the next section.

Room / Area (Fairfield)

• There is / are 1 room(s) / area(s) available.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (Redwood 1). Skip to the next section.

Room / Area (Redwood 1)

• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (Ashcroft). Skip to the next section.

Room / Area (Ashcroft)

• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (Activity Room and Kitchen). Skip to the next section.

Room / Area (Activity Room and Kitchen)

• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are bright.

You are on Room / Area (Sensory Room). Skip to the next section.

Room / Area (Sensory Room)

• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is not adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, single doors to exit the stairwell on the first floor and on the second floor.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Accessible Changing Room (Changing Room 1). Skip to the next section.

Accessible Changing Room (Changing Room 1)

• There are accessible changing rooms available.
• The door opens inwards.
• The width of the door is 77cm (2ft 6in).
• The door is locked by a sliding bolt.
• The dimensions of the accessible changing room are 313cm x 420cm (10ft 3in x 13ft 9in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 70cm (2ft 4in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are not available.
• The toilet seat is 43cm (1ft 5in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 82cm (2ft 8in).
• The tap type is twist/turn.
• There is not a mixer tap.
• There is not an emergency alarm in the cubicle.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is adjustable.
• The length of the bench is 200cm (6ft 7in).
• There is not a wheel in shower.

You are on Accessible Changing Room (Changing Room 2). Skip to the next section.

Accessible Changing Room (Changing Room 2)

• There are accessible changing rooms available.
• The facility is 18m (19yd 2ft) from the main entrance.
• The door opens inwards.
• The width of the door is 75cm (2ft 6in).
• The dimensions of the accessible changing room are 256cm x 444cm (8ft 5in x 14ft 7in).
• There is not a lateral transfer space.
• The lateral transfer space is 70cm (2ft 4in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are not available.
• The toilet seat is 49cm (1ft 7in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 84cm (2ft 9in).
• The tap type is lever.
• There is a mixer tap.
• There is not an emergency alarm in the cubicle.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is adjustable.
• The length of the bench is 200cm (6ft 7in).
• There is not a wheel in shower.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.
• The shared toilets that were surveyed are located to the right as you enter, straight ahead and at the end of the corridor.
• The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
• Inside the venue, there is level access to the shared toilet(s).
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are bright.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.
• The female and male toilet facilities that were surveyed are located straight ahead from the top of the staircase and to the left.
• The female and male toilets are approximately 5m (5yd 1ft) from the staircase.
• Inside the venue, there is not level access to the female and male toilets.
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are medium.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

• Standard toilet facilities are available.
• The shared toilets that were surveyed are located to the left from the top of the staircase.
• The shared toilet(s) is/are approximately 4m (4yd 1ft) from the staircase.
• Inside the venue, there is not level access to the shared toilet(s).
• An ambulant toilet with wall mounted grab rails is not available.
• Lighting levels are medium.