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MyTime - Epsom

St Ebba's Way, Hook Road, Epsom, Surrey, KT19 8QJ

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Access Guide

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Overview (MyTime - Epsom)

  • About View
    • This is a resource centre for adults aged 18 and over who are living with a learning disability. People using the service may also have Autistic spectrum disorders, mental health issues, unpredictable behaviours and physical conditions such as epilepsy.
    • Facilities available in the venue include: a coffee bar, sensory rooms, a cinema, a studio, an art room, a kitchen, and a lounge.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: equality, diversity and inclusion.

Toilet and Changing Facilities (MyTime - Epsom)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right from the main entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located to the left from the main entrance.
    • The male and female step-free toilet facilities are located to the left from the main entrance.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located to the left from the main entrance , along the main corridor.

Parking (MyTime - Epsom)

  • Car Park View
    • The car park is located off St Ebbas Way.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 500cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 125cm.
    • The nearest designated bay is 13m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 148cm.
  • The height of the hand sanitiser is 116cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • There is step-free level access as you enter.

Reception (MyTime - Epsom)

  • The reception is located ahead from the main entrance.
  • The distance from the main entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 86cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around (MyTime - Epsom)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Dining Room (Coffee Bar)

  • The dining room is located to the left from the main entrance.
  • There is step-free level access into the dining room.
  • There is a single manual door with a medium visual contrast.
  • The door is permanently held open.
  • The width of the opening is 84cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 93cm.

Room (Cinema)

  • The room is located to the left from the main entrance, along the main corridor.
  • The distance from the main entrance is 14m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open inwards.
  • The width of the opening is 133cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Sensory Room)

  • The room is located to the left from the main entrance, along the main corridor.
  • The distance from the main entrance is 9m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open inwards.
  • The width of the opening is 135cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.
  • There is another sensory room at the rear of the cinema room.

Room (Art Room)

  • The room is located to the left from the main entrance, at the end of the main corridor.
  • The distance from the main entrance is 24m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 134cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some desks are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Studio)

  • The room is located to the right from the main entrance, at the end of the main corridor.
  • The distance from the main entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors open inwards.
  • The width of the opening is 134cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Lounge

  • The lounge is located to the left from the main entrance, along the main corridor.
  • There is step-free level access into the lounge.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs without armrests, armchairs and sofas.
  • Furniture available in the lounge includes: tables and coffee tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located to the left from the main entrance, along the main corridor.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 92cm from the floor.
  • A height adjustable work surface is available.
  • Overhead and under counter cupboards are available.
  • The oven is not at a suitable height for a wheelchair user.
  • A height adjustable sink is available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher and a microwave.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.

Exit (Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • There is a push pad or push button to exit at a height of 90cm.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.

Outdoor Spaces (Garden)

  • The following is available in this area: a garden.
  • Outdoor areas consist of grass, decking and paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the decking to the grass area has a slight slope that is 115cm wide.
  • There are some seats situated along the paths for people to rest.

Changing Places (Left Hand Transfer)

  • Location and Access View
    • The Changing Places facility surveyed is located to the left from the main entrance, along the main corridor.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the main entrance is 9m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 95cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
    • The dimensions of the facility are 440cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The transfer space on the left as you face the toilet is 60cm.
    • There is a wall sensor flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 80cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 200cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is no shower seat.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 97cm from the floor.
    • A wide paper roll dispenser is not available.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The facility has a waste bin and a clinical waste bin.
    • There are no coat hooks.
    • A privacy screen is not available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right from the main entrance.
    • The distance from the main entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 307cm (width) x 274cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 200cm (from the side of the toilet pan).
    • There is a wall sensor flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.