Access Guide
Overview (MyTime - Epsom)
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About
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- This is a resource centre for adults aged 18 and over who are living with a learning disability. People using the service may also have Autistic spectrum disorders, mental health issues, unpredictable behaviours and physical conditions such as epilepsy.
- Facilities available in the venue include: a coffee bar, sensory rooms, a cinema, a studio, an art room, a kitchen, and a lounge.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Ewell West Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality, diversity and inclusion.
Toilet and Changing Facilities (MyTime - Epsom)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right from the main entrance.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located to the left from the main entrance.
- The male and female step-free toilet facilities are located to the left from the main entrance.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left from the main entrance , along the main corridor.
Parking (MyTime - Epsom)
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Car Park
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- The car park is located off St Ebbas Way.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 500cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 13m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is an intercom at a height of 148cm.
- The height of the hand sanitiser is 116cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- There is step-free level access as you enter.
Reception (MyTime - Epsom)
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 86cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around (MyTime - Epsom)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Dining Room (Coffee Bar)
- The dining room is located to the left from the main entrance.
- There is step-free level access into the dining room.
- There is a single manual door with a medium visual contrast.
- The door is permanently held open.
- The width of the opening is 84cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and sofas.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- The height of the counter is 93cm.
Room (Cinema)
- The room is located to the left from the main entrance, along the main corridor.
- The distance from the main entrance is 14m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open inwards.
- The width of the opening is 133cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Sensory Room)
- The room is located to the left from the main entrance, along the main corridor.
- The distance from the main entrance is 9m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open inwards.
- The width of the opening is 135cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- There is another sensory room at the rear of the cinema room.
Room (Art Room)
- The room is located to the left from the main entrance, at the end of the main corridor.
- The distance from the main entrance is 24m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a medium visual contrast.
- The doors are permanently held open.
- The width of the opening is 134cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and desks.
- Some desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Studio)
- The room is located to the right from the main entrance, at the end of the main corridor.
- The distance from the main entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors open inwards.
- The width of the opening is 134cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Lounge
- The lounge is located to the left from the main entrance, along the main corridor.
- There is step-free level access into the lounge.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs without armrests, armchairs and sofas.
- Furniture available in the lounge includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located to the left from the main entrance, along the main corridor.
- There is step-free level access into the kitchen.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 92cm from the floor.
- A height adjustable work surface is available.
- Overhead and under counter cupboards are available.
- The oven is not at a suitable height for a wheelchair user.
- A height adjustable sink is available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher and a microwave.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs without armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Exit (Garden)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There is a single automatic door at this exit.
- The door opens by sliding.
- There is a push pad or push button to exit at a height of 90cm.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
Outdoor Spaces (Garden)
- The following is available in this area: a garden.
- Outdoor areas consist of grass, decking and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the decking to the grass area has a slight slope that is 115cm wide.
- There are some seats situated along the paths for people to rest.
Changing Places (Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located to the left from the main entrance, along the main corridor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main entrance is 9m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 95cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
- The dimensions of the facility are 440cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the left as you face the toilet is 60cm.
- There is a wall sensor flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 80cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 200cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 78cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 97cm from the floor.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The facility has a waste bin and a clinical waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right from the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 77cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 307cm (width) x 274cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 200cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 99cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 130cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
