You are on Overview (Shieling). Skip to the next section.

Overview (Shieling)

Collapse all Expand all

• About View
  • This is a residential care home that provides social care support for people with autism and learning disabilities.
  • Facilities available in the venue include: bedrooms, two dining rooms, two lounges, a kitchen, a laundry room, and a sensory room.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Ewell West Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: equality, diversity and inclusion.

You are on Toilet and Changing Facilities (Shieling). Skip to the next section.

Toilet and Changing Facilities (Shieling)

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located off the waiting area.
  • The toilet with adaptations has a right hand transfer space.
  • The shared step-free toilet facilities are located along the main corridor on the left hand side of the building.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located along the main corridor on both the left and right hand sides of the building.
  • Standard washroom facilities are located along the main corridor on the left of the building.

You are on Parking (Shieling). Skip to the next section.

Parking (Shieling)

Collapse all Expand all

• Car Park View
  • The car park is located off St Ebbas Way.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access Point (Gate). Skip to the next section.

Access Point (Gate)

• This access point is located on the left hand side of the car park.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free access via a very easy ramp.
• There are double manual gates, however one gate is locked or bolted.
• The locked gate can be opened on request .
• The gates open away from you.
• The width of the opening is 147cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a bell at a height of 156cm.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 120cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Seating Area (Waiting Area). Skip to the next section.

Seating Area (Waiting Area)

• The waiting area is located immediately beyond the main entrance.
• The most accessible route has step-free level access.
• There is step-free level access into this area.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The flooring is shiny.
• Seating available in this area includes: chairs with armrests.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Getting Around (Shieling). Skip to the next section.

Getting Around (Shieling)

• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open and narrow walkways.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Lighting levels vary due to the size of the space.

You are on Standard Bedroom and Ensuite (Bedroom 5). Skip to the next section.

Standard Bedroom and Ensuite (Bedroom 5)

Collapse all Expand all

• Bedroom Access View
  • The bedroom surveyed is located along the main corridor on the left hand side of the building.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 86cm.
• Bedroom Features View
  • The bedroom has a single bed.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, a height adjustable bed, bedside plug sockets and a TV with subtitles.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a medium visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a low visual contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 140cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • The toilet roll holder has a high visual contrast.
  • The towel dispenser has a medium visual contrast.
  • Additional features include: a mirror and an emergency alarm.
  • The ensuite has a waste bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There are 7 bedrooms within the building.

You are on Lounge. Skip to the next section.

Lounge

• The lounge is located along the main corridor on the right hand side of the building.
• There is step-free level access into the lounge.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 88cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the lounge includes: chairs with armrests, armchairs and sofas.
• There is a TV with subtitles.
• Lighting levels vary due to the use of large glazed walls.
• There is another lounge along the main corridor on the left hand side of the building.

You are on Dining Room. Skip to the next section.

Dining Room

• The dining room is located in the centre of the building.
• There is step-free level access into the dining room.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 84cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located in the centre of the building.
• There is step-free level access into the kitchen.
• There is a single manual door with a medium visual contrast.
• The door is permanently held open.
• The width of the opening is 85cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The work surface is 93cm from the floor.
• A height adjustable work surface is available.
• Overhead and under counter cupboards are available.
• The hob is 93cm from the floor.
• A lowered hob is not available.
• The oven is not at a suitable height for a wheelchair user.
• The sink is 93cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Lighting levels were even at the time of the survey.

You are on Room (Laundry Room). Skip to the next section.

Room (Laundry Room)

• The room is located along the main corridor on the right hand side of the building.
• The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens outwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The height of the sink is 92cm.
  The height of the doors and the controls for the machines range between 45cm to 160cm.

You are on Room (Sensory Room). Skip to the next section.

Room (Sensory Room)

• The room is located off the waiting area.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 68cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the sensory equipment.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and sofas.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Exit (Garden). Skip to the next section.

Exit (Garden)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• The width of the opening is 92cm.
• The door has a low visual contrast.
• There is step-free access via ramp as you exit.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going down.

You are on Outdoor Spaces (Garden). Skip to the next section.

Outdoor Spaces (Garden)

• The following is available in this area: a garden.
• Outdoor areas consist of grass, bonded gravel and paving slabs.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the seating area on the paving slabs.
• There are some seats situated along the paths for people to rest.

You are on Bathroom with Adaptations (Height Adjustable Bath). Skip to the next section.

Bathroom with Adaptations (Height Adjustable Bath)

Collapse all Expand all

• Location and Access View
  • The bathroom surveyed is located along the main corridor on the left hand side of the building.
  • The most accessible route to the bathroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bathroom.
  • There is no signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 93cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the bathroom are 240cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 83cm from the floor.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a clinical waste bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 165cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a height adjustable bath.
  • The bath controls are push.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are push.
  • The overhead hoist covers all areas of the bathroom.

You are on Shower with Adaptations (Wheel-in Shower). Skip to the next section.

Shower with Adaptations (Wheel-in Shower)

Collapse all Expand all

• Location and Access View
  • The shower surveyed is located at the end of the main corridor on the left hand side of the building.
  • The most accessible route to the shower has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 91cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a detachable shower head.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 51cm from the floor.
  • There are grab rails for the shower.
  • The grab rails have a low visual contrast.
  • There is no emergency alarm for the shower.
  • There is a mirror.
  • There is no shelf.
  • The facility has a pedal bin and a clinical waste bin.
  • There is one coat hook.
  • The coat hook is 164cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The height of the wash basin is 80cm.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located off the waiting area.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is written text and pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 96cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 182cm (width) x 148cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a wall sensor flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 84cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 140cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.