You are on Summary. Skip to the next section.

Summary

• This is an inpatient unit property.
• Services within the building include: learning disabilities for older adults.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The St Ebba's site is situated to the North of the Epsom Town Centre.
    The hospital is located off Hook Road and is accessed from the town centre via Waterloo Road, Chase Road, Hook Road, Parkview Road and St Ebba's Way.
  • Individual parking areas are located outside the separate services.
• By Bus View
  • The nearest bus stop is Park View, Redwood Drive located on Parkview Road and is approximately 300m from the hospital site.
    The E9 service stops here.
• By Train View
  • The nearest station to the hospital is Epsom Central.
    The hospital is 1.5 miles (7 min drive) from the train station via Waterloo Road, Chase Road, Hook Road, Parkview Road and St Ebba's Way.
• Useful Links View
  • Surrey County Council Information on Bus Travel.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries Website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• A manual wheelchair is available from the Abraham Cowley Unit and can be requested by other units for patient use within wards and units.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the side of the building.
  • The car park type is open air/surface.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the main entrance.
  • The ramp/slope gradient is slight.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
  • There is a steep ramp, with a handrail on the right going up, for access to the outside garden area.
  • The width of the ramp or slope is 126cm (4ft 2in).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Room / Area (Sensory Room). Skip to the next section.

Room / Area (Sensory Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Sensory Room.
• The room / area is approximately 2m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 60cm (1ft 12in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are adjustable.

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• Comments View
  • The sensory room contains a projector which projects images on to the walls.
  • The room contains mats on the floor.

You are on Room / Area (Laundry). Skip to the next section.

Room / Area (Laundry)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Laundry.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a chair.
• There is not a hearing assistance system.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • The laundry room is located along main corridor to the right as you enter the building.
  • The laundry contains three washing machines located at ground level and
  • a tumble dryer with controls at the height of 164cm from the floor.
  • The room contains irons at the height 140cm and shelving containing laundry baskets.
  • The lowest shelf is at the height of 81cm.
  • The laundry contains a washing sink at the height of 92cm.
  • The laundry has a wash basin at the height of 82cm with twist taps.
  • The basin has a soap dispenser at the height of 110cam and a hand towel dispenser at the height of 138cm.

You are on Room / Area (Kitchen / Dining). Skip to the next section.

Room / Area (Kitchen / Dining)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Kitchen / Dining.
• The room / area is approximately 12m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.

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• Comments View
  • The kitchen and two dining areas can be accessed via both corridors.
  • The kitchen is located between the two dining areas.
  • The kitchen has low and high cupboards which range between 40cm and 157cm.
  • The stove controls are at the height of 82cm and the washing basins are at the height of 93cm.
  • The kitchen contains a microwave located on a bench at the height of 110cm.
  • The dining area contains tables at the height of 72cm and chairs with and without arm rests.

You are on Day Room / Lounge Area (Resident's Lounge). Skip to the next section.

Day Room / Lounge Area (Resident's Lounge)

• There is a day room/lounge area.
• The day room/lounge area is approximately 13m from the main entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas only.
• No chairs are permanently fixed.
• All tables are permanently fixed.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 51cm (1ft 8in).
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Room / Area (Outside Garden). Skip to the next section.

Room / Area (Outside Garden)

• There is / are 1 room(s) / area(s) available.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is concrete.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.

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• Comments View
  • The outside residents area is located at the rear of the building.
  • The area contains a seating pod with 2 steps to access it.
  • The steps are at the height of 17cm and 8cm.
  • The outside area contains benches and a swing chair.
  • There is small lip from the path to the grassed area.
  • The outside table is at the height of 70cm from the ground.

You are on Inpatient Accommodation. Skip to the next section.

Inpatient Accommodation

• Accessible accommodation is available in this building/area.
• The building contains 10 rooms with ensuite toilets.
• The inpatient accommodation surveyed was Room 6.
• The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is numerical signage for the room, that is clearly visible.
• The colour contrast between the external door and wall is fair.
• The colour contrast between the internal door and wall is fair.
• There is step free access into the room(s).
• The door(s) open(s) away from you (push).
• The door may be difficult for some to open.
• The door(s) for the room is/are not push pad activated.
• The door opening width for the flat/room surveyed is 75cm+.
• The door(s) is/are single width.
• The flat/room surveyed did not have an accessible bathroom.
• Furniture and features in this room include; a bed, a wardrobe, a wash basin, a cabinet, a chest of drawers, a coffee table, a chair without armrests and a mirror.
• Some of the furniture is permanently fixed in this room.
• There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
• The wash basin tap type is lever.
• Mirrors are not placed at a lower level or at an angle for ease of use.
• The height of the bed is 46cm (1ft 6in).
• The type of flooring in the flat/room surveyed is vinyl/laminate.
• The colour contrast between the walls and floor in the flat/room surveyed is good.
• The alarms button(s) is/are located above the chest of drawers and under the television.
• The emergency alarm button(s) is not between 80cm and 100cm from floor level.
• Electric sockets are not between 40cm and 100cm (4ft) from floor level.
• Light switches are between 75cm and 120cm (4ft) from floor level.
• Room 3 currently contains a portable hoist (photograph 6).

You are on Washroom (Left corridor). Skip to the next section.

Washroom (Left corridor)

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• Washroom Details View
  • The washroom surveyed has a bath.
  • There is/are 1 washroom(s) of this type in the building.
  • The washroom surveyed is located in the corridor to the left of the building.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 210cm x 280cm (6ft 11in x 9ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 166cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 70cm.
  • There are no wall-mounted grab rails for the wash basin.
  • There is a soap dispenser.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 120cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 70cm (2ft 4in).
  • The bath is height adjustable.
  • There is a shower over/for the bath.
  • The shower head is height adjustable.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is fair.
  • The colour contrast between the internal washroom door and wall is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.
• Comments View
  • The room contains a push button alarm to the left as you enter.
  • The alarm is at the height of 107cm.

You are on Washroom (Right Corridor). Skip to the next section.

Washroom (Right Corridor)

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 3 washroom(s) of this type in the building.
  • The washroom surveyed is located in the corridor to the right side of the building.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is male.
  • There is tactile and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 187cm x 240cm (6ft 2in x 7ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 166cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 102cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 135cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 150cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 104cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 56cm (1ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is fair.
  • The colour contrast between the internal washroom door and wall is poor.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Visitors - Entrance Foyer - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Visitors - Entrance Foyer - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is poor.
• Toilet Features View
  • The dimensions of the accessible toilet are 180cm x 150cm (5ft 11in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 134cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 135cm (4ft 5in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).

You are on Standard Toilet(s) (Visitors / Staff). Skip to the next section.

Standard Toilet(s) (Visitors / Staff)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the corridor to the left as you enter.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.