You are on Summary. Skip to the next section.

Summary

• This is a clinic.
• Services within the building include: mental health support for older persons (over 65+).

You are on Getting Here (Farnham Road Hospital). Skip to the next section.

Getting Here (Farnham Road Hospital)

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• By Road View
  • From the north take the Guildford and Godalming Bypass/A3.
    Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Road.
    Continue onto The Crossways, then onto The Drive.
    Take a left onto Farnham Road/A31 and the hospital will be on the right.
    From the south head east on the Farnham Road/A31 and keep to right, the hospital will be on the right.
  • The car park consists of an open air, tarmac surface with some Blue Badge bays.
• By Bus View
  • The nearest bus stop is on Farnham Road in front of the hospital about 230 feet away.
    The bus services to this stop include 8, 18, 46 and 65.
    Other services are provided by Carlone Limited.co.uk and Stagecoach Bus.
• By Train View
  • The nearest train station is in Guildford.
    The station is a 6 minute taxi ride from the hospital or an 8 minute walk along public footpaths.
• Useful Links View
  • The following link is for Arriva Bus services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for South Western Railway services.
  • To view the web page described above click here (opens in new tab).
  • The following link is for Southern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Farnham Road Hospital). Skip to the next section.

Getting Help and Assistance (Farnham Road Hospital)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is a/are hearing assistance system(s) available.
• Home visits services are available.

You are on Parking (Blue Badge Holders and On Street Parking - Farnham Road). Skip to the next section.

Parking (Blue Badge Holders and On Street Parking - Farnham Road)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located at the rear of the building off Farnham Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 292cm x 480cm (9ft 7in x 15ft 9in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the rear entrance - Farnham Road.
  • The furthest Blue Badge bay is 25m (27yd 1ft) from the rear entrance - Farnham Road.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Farnham Road Car Park.
  • The car park is located on Guildford Park Road.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Please click here for more information on parking.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Farnham Road.
  • There is not a designated drop off point.
• Comments View
  • The width of the 3 other Blue Badge bays are 230cm x 470cm.
  • The on street parking is restricted to 2 hours between 8.30 to 21.00 with no return within 1 hour.
  • The width of the on street parking is 200cm.

You are on Parking (Blue Badge Holders and On Street Parking - Bray Road). Skip to the next section.

Parking (Blue Badge Holders and On Street Parking - Bray Road)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the building off Bray Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 9 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 225cm x 465cm (7ft 5in x 15ft 3in).
  • The nearest Blue Badge bay is 36m (39yd 1ft) from the main entrance - Bray Road.
  • The furthest Blue Badge bay is 90m (98yd 1ft) from the main entrance - Bray Road.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Bray Road.
  • There is not a designated drop off point.
• Comments View
  • The car park is barrier controlled.
  • The intercom button can be reached from the car.
  • The on street parking is restricted to 2 hours between 8.30 to 18.00 with no return within 1 hour.
  • The width of the on street parking is 200cm.

You are on Getting To (The Larches). Skip to the next section.

Getting To (The Larches)

• The Larches is/are located on the ground floor of the old building.
• Access to The Larches is via the rear entrance - Farnham Road.
• Enter via the rear entrance - Farnham Road and turn left through the double doors.
  Follow the corridor and the entrance to The Larches is directly ahead.
• There is step free access to The Larches.
• The Larches is approximately 12m from the rear entrance - Farnham Road.
• There is a/are manual, heavy, double door(s) between the rear entrance - Farnham Road and the department/service.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Rear Entrance - Farnham Road). Skip to the next section.

Outside Access (Rear Entrance - Farnham Road)

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• Entrance Details View
  • This information is for the entrance located at the rear of the building off Farnham Road.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 136cm (4ft 6in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 85cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 124cm.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
• Comments View
  • These doors are locked between 8pm and 7am.

You are on Opening Times (The Larches). Skip to the next section.

Opening Times (The Larches)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (The Larches Entrance). Skip to the next section.

Outside Access (The Larches Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the old building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 105cm (3ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 118cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 117cm (3ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 132cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

You are on Department / Service (The Larches). Skip to the next section.

Department / Service (The Larches)

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• Department / Service Access View
  • The Larches is located on the ground floor of the old building.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 142cm (4ft 8in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 123cm (4ft).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 137cm (4ft 6in).
  • There is a door release button when exiting.
  • The height of the door release button is 134cm (4ft 5in).
  • There is ramped/sloped access along the main corridor.
  • Staff can provide assistance with using any manual doors within the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, accessible toilet facilities for everyone, ambulant toilet facilities for everyone and standard toilet facilities.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Level Change (Main Corridor). Skip to the next section.

Level Change (Main Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located along the main corridor.
• The ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up the ramp.
• The lighting levels at the ramp/slope are moderate to good.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead from the Larches internal entrance.
  • The reception point is approximately 22m (24yd 2in) from the Larches internal entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is ramped/sloped access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Meeting Rooms). Skip to the next section.

Consultation / Treatment Room (Meeting Rooms)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Rehab Kitchen). Skip to the next section.

Consultation / Treatment Room (Rehab Kitchen)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Rehab Kitchen.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • The height of the kitchen top is 91cm.

You are on Toilet with Adaptations (No Lateral Transfer). Skip to the next section.

Toilet with Adaptations (No Lateral Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the Larches internal entrance, along the main corridor.
  • This accessible toilet is approximately 24m (26yd 9in) from the Larches internal entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The visual contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The visual contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The visual contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 138cm x 175cm (4ft 6in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is not a lateral transfer space.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • The visual contrast between the wall-mounted grab rail(s) and wall is low.
  • The visual contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 125cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 134cm (4ft 5in).
  • The visual contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.
• Comments View
  • The width of the gap to access the toilet area is 86cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead from the Larches internal entrance, off the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 24m from the Larches internal entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
• Comments View
  • The width of the gap to access the toilet area is 86cm.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Farnham Road Hospital link (new tab) - click here.
• Farnham Road Hospital – Parking link (new tab) - click here.