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Swansea City AFC - Virtual Route Stands

Swansea City Football Club - Swansea.com Stadium, Landore, Swansea, SA1 2FA

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Access Guide

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Route Summary

  • The following is a brief summary of the route to the Mezzanine Level wheelchair spaces in the stands.
  • The stand surveyed was the South Stand, but the routes to the Mezzanine Level wheelchair spaces in West Stand, East Stand, North Stand and Away Stand are very similar.
  • There is step-free access along the outer concourse to the access gates to the stand.
  • In the build-up and kick-off, the outer concourse may be congested with other supporters.
  • There is a steward located at the gate to provide assistance.
  • There is step-free access along the internal concourse to the lift.
  • The internal concourse will be congested just before kick-off, at half-time and at the end of the game.
  • There is step-free access from the lift to the accessible toilet and the wheelchair spaces.

Lift (South Stand - Family Stand - Lift 4)

  • There is a lift for public use.
  • The lift is located on the main concourse.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 11m (12yd 1in) from the Gate 17.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 103cm x 150cm (3ft 5in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Accessible Toilet(s) (South Stand - Family Stand - Mezzanine Level Access L)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the right when exiting Lift 4, near Access L.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm.
    • The dimensions of the accessible toilet are 206cm x 220cm (6ft 9in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 139cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste and female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 118cm and 180cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Designated Seating Area(s)

  • Seating Area 1 View
    • This information is for the designated seating area located on the mezzanine level.
    • There is step-free access to the designated seating area, via lift.
    • The designated seating area(s) is/are clearly signed.
    • The view from the seating area is good.
    • There is/are 26 designated space(s) for wheelchair users in the seating area.
    • The number of spaces for wheelchair users varies (dependent on match/event).
    • Companions sit next to the patron.
    • There is sufficient space for an assistance dog to rest.
    • There is a dedicated steward to provide assistance.
    • There is an accessible toilet close to the seating area.