Access Guide
Access To
- Costa is located on floor 0 of The College, towards the rear of the building.
- View information on The College (opens new tab).
- The distance from the entrance is 33m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
Eating and Drinking
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Location and Access
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- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left after you enter the Costa area.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has a television which may affect the ability of someone to lip read.
- The card payment machine is at a height of 112cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menus are wall-mounted (digital) and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Seating available in this area includes: armchairs, sofas and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
