Access Guide
Access To
- Harbwr Fulton is located on floor 1 of Fulton House, to the right and straight ahead as you exit the lift.
- View information on Fulton House (opens new tab).
- View information on opening times.
- The most accessible route has step-free level access, a lift, doors permanently held open and shiny flooring.
- There is no signage on or near the entrance.
- There is step-free level access to enter Harbwr Fulton.
- There are double manual doors which are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors require effort to open.
- The width of the opening is 75cm.
- The doors have a high visual contrast.
- The entrance described above gives access to the servery.
- There is an additional entrance located next to this, which gives direct access into the main seating area. This entrance has identical specifications, except that the open leaf of the double doors opens towards you (pull) and is not permanently held open. These doors also have a low colour contrast.
Eating and Drinking
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Location and Access
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- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located straight ahead and on the left as you enter Harbwr Fulton.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The height of the touchscreen display ranges from 100cm to 147cm from the floor.
- There is a screen shrink option for the touchscreen to make it more accessible.
- When made accessible the height of the touchscreen display ranges from 100cm to 128cm from the floor.
- The card payment machine is at a height of 110cm.
- The payment machine is at a fixed height.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request or via an online app.
- Menus types include: wall-mounted, wall-mounted (digital), menu boards, handheld, pictorial, digital, online and mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny and patterned.
- There is deep pile carpet in some areas.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables, high tables, long tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to there being different types of lights in the space.