You are on Dealership Information. Skip to the next section.

Dealership Information

• For contact details, opening times, and services available in this branch, please click here to visit the Mercedes-Benz of Northampton branch page on their website (opens in a new tab).
• There is a colleague trained in British Sign Language.
• The dealership has access to a live BSL interpreter via video call.
• The branch has no magnifying glass and no signature guide.
• Documents can be provided in the following alternative formats: Braille on request and large print on request.
• There is not a hearing assistance system.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

• There is not a bus stop within approximately 150m of the branch.
• The nearest train station is Northampton.
• The dealership has its own car park.
• The car park is located at the front of the branch.
• The car park type is open air/surface.
• Parking is free for all customers.
• There are 4 Blue Badge parking bays.
• Designated parking bays are clearly marked/signposted.
• The dimensions of the designated Blue Badge parking bay are 250cm x 470cm and all bays are the same size.
• There is a hatched zone on both sides and to the rear.
• The hatched zone is at least 120cm.
• The nearest designated bay is 7m from the main entrance.
• Clearly marked/signposted parent and child parking bays are not available.
• There additional parking for servicing and MOTs.
• The car park surface is tarmac.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.

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• Electric Vehicle Charging View
  • The electric vehicle charging point(s) is/are located at the rear of the car park near the parts entrance.
  • There is/are 2 electric vehicle charging point(s).
  • The height of the electric vehicle charging point nozzle slot is 120cm.

You are on Dealership Forecourt. Skip to the next section.

Dealership Forecourt

• The surfaces in the forecourt are even.
• There are not marked walkways in the forecourt to make routes safer for customers.
• There is step-free access in the forecourt.
• There is not room for wheelchairs users to manoeuvre around the cars in the forecourt.
• There is room for wheelchair users to manoeuvre between most of the cars in the forecourt.
• Signage is clearly presented/easy to read.

You are on Entrance (Sales Entrance). Skip to the next section.

Entrance (Sales Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with the immediate surroundings.
• There are double automatic doors which open by sliding.
• The width of the door opening is 145cm.
• The second set of doors are double automatic doors which open by sliding.
• The width of the door opening is 150cm.

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• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a ramp with a steep gradient and a width between 75cm and 150cm.

You are on Reception (Welcome). Skip to the next section.

Reception (Welcome)

• The reception point is located ahead as you enter.
• The reception point is approximately 4m (4yd 1ft) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 111cm.
• There is not a low level counter at the recommended height for wheelchair users.

You are on Showroom. Skip to the next section.

Showroom

• There is step-free access throughout the branch.
• The walkways are over 150cm wide.
• There is room for wheelchair users to manoeuvre between cars in the showroom.
• Display cars within the showroom are rarely moved.
• Signage is clearly presented/easy to read.

You are on Sales Desks. Skip to the next section.

Sales Desks

• There are 8 sales desks, and the nearest one is approximately 2m from the entrance.
• The desk(s) is/are is clearly visible from the entrance.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• The sales area has: chairs with armrests and armchairs.
• The lowest desk is 67cm high and the highest desk is 70cm high.
• The height of the desk(s) is 69cm.
• There is sufficient space to write or sign documents on the desk(s).
• None of the desks have clear space under them.

You are on Meeting Rooms. Skip to the next section.

Meeting Rooms

• There are 2 meeting rooms.
• The meeting rooms are all similar.
• Room on the right is located to the right of the show room.
• Colleagues can provide assistance getting to the room.
• The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is step free access into the room.
• There is a single manual door which opens inwards and has a high colour contrast.
• The width of the door opening is 86cm.
• The following furniture is permanently fixed: all of the tables.
• Furniture cannot be moved to make sufficient space for a wheelchair user to turn within the room .
• There are some chairs with armrests on both sides within the room.
• There are no potential trip hazards within the room.
• There is low pile carpet in the room.

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• Room Details View
  • The colour contrast between the walls and floor is high.

You are on Customer Lounge. Skip to the next section.

Customer Lounge

• There is a customer lounge 9m from the entrance.
• There is step-free access to the customer lounge.
• There is hard flooring and deep pile carpet in this area.
• There is background noise here.
• There is not a red flashing fire alarm beacon within the lounge.
• There is space for an assistance dog to rest within the lounge.
• The customer lounge has: coffee tables and chairs with armrests.
• The distance between the floor and the underside of the table is 71cm.
• The surface height of the lowest table is 46cm.
• There is sufficient space for a wheelchair user to use the seating area.
• The tables do not contrast visually with the floor.
• There is a staffed bar.
• The height of the counter is 95cm.
• There is a coffee machine and a television.
• There is not an entertainment or activity area for children.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located next to the Customer Lounge.
  • This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 154cm x 220cm (5ft 1in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm (3ft 12in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right of the showroom.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Entrance (Parts). Skip to the next section.

Entrance (Parts)

• This information is for the entrance located at the side of the building.
• The entrance area/door is clearly signed.
• There is stepped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a single manual door which open towards you.
• The width of the door opening is 79cm.

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• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is 1 step, which is unmarked, with no handrails.
  • The height of the step(s) is/are not between 15cm and 18cm.

You are on Reception (Parts). Skip to the next section.

Reception (Parts)

• The reception point is located ahead as you enter.
• The reception point is approximately 2m (2yd 7in) from the Parts Entrance.
• The reception area/desk is clearly visible from the entrance.
• There is a clear unobstructed route to the reception point.
• There is step-free access to this reception.
• The height of the reception counter is 92cm.
• There is not a low level counter at the recommended height for wheelchair users.