Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Mercedes-Benz of Watford

Colne Bridge Retail Park, Lower High Street, Watford, WD17 2JG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Dealership Information

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Bushey.
  • The nearest underground tube station is Bushey.
  • The dealership has its own car park.
  • The car park is located to the side of the branch.
  • Parking is free for all customers.
  • There are 2 Blue Badge parking bays.
  • Designated parking bays are clearly marked/signposted.
  • The dimensions of the designated Blue Badge parking bay are 260cm x 480cm and all bays are the same size.
  • There is a hatched zone on one side and to the rear.
  • The hatched zone is at least 120cm.
  • The nearest designated bay is 6m from the entrance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.
  • Electric Vehicle Charging View
    • The electric vehicle charging point(s) is/are located to the right of the Blue Badge Parking.
    • There is/are 1 electric vehicle charging point(s).
    • The height of the electric vehicle charging point controls/screen is 115cm.
    • The height of the electric vehicle charging point nozzle slot is 140cm.

Dealership Forecourt

  • The surfaces in the forecourt are even.
  • There is step-free access in the forecourt.
  • There is not room for wheelchairs users to manoeuvre around the cars in the forecourt.
  • There is not room for wheelchair users to manoeuvre between cars in the forecourt.
  • Signage is clearly presented/easy to read.

Entrance

  • This information is for the entrance located next to the forecourt.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • There are double manual doors which opens both ways.
  • The width of the door opening is 160cm.

Reception (Welcome)

  • The reception point is located ahead as you entrance.
  • The reception point is approximately 4m (4yd 1ft) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is a clear unobstructed route to the reception point.
  • There is step-free access to this reception.
  • The height of the reception counter is 100cm.
  • There is not a low level counter at the recommended height for wheelchair users.
  • There is background noise here.
  • The counter is not staffed.
  • There is hard flooring in the reception area.
  • Reception View
    • There is some flooring in the reception area which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring in the reception area which is shiny and could cause issues with glare or look slippery to some people.

Showroom

  • There is step-free access throughout the branch.
  • The majority of walkways are over 150cm wide.
  • There is room for wheelchair users to manoeuvre between most of the cars in the showroom.
  • Display cars within the showroom are often moved.
  • Signage is clearly presented/easy to read.
  • There is hard flooring in the showroom.
  • There is some flooring in the showroom which is shiny and could cause issues with glare or look slippery to some people.

Sales Desks

  • There are more than 10 sales desks, and the nearest one is approximately 6m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • The sales area has: chairs with armrests, tables which are accessible to wheelchair users and armchairs.
  • There are patterned backgrounds at some desks, windows, TVs and glazed screens or mirrors at some desks which could adversely affect the ability of someone to lip read.
  • The lowest desk is 69cm high and the highest desk is 70cm high.
  • There is sufficient space to write or sign documents on the desk(s).
  • Some of the desks have clear space under them.
  • There is a desk at the rear of the Customer Lounge, which is used as the Parts Reception.

Customer Lounge

  • There is a customer lounge 3m from the entrance.
  • There is step-free access to the customer lounge.
  • There is hard flooring and low pile carpet in this area.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • There is background noise here.
  • There is not a red flashing fire alarm beacon within the lounge.
  • There is space for an assistance dog to rest within the lounge.
  • The following furniture is permanently fixed: some of the chairs.
  • The customer lounge has: tables which are accessible to wheelchair users, chairs with armrests, armchairs and chairs without armrests.
  • The distance between the floor and the underside of the table is 69cm.
  • The surface height of the lowest table is 42cm.
  • The surface height of the highest table is 104cm.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The tables do contrast visually with the floor.
  • There is a self-service refreshment counter.
  • The height of the counter is 93cm.
  • The counter does not have a clear knee recess.
  • There is a coffee machine and a television.
  • There is not an entertainment or activity area for children.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear of the showroom.
    • This accessible toilet is approximately 51m (55yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 73cm (2ft 5in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is medium.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 80cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the rear of the showroom.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 50m from the entrance.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.