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Mercedes-Benz of Temple Fortune

1089 Finchley Road, London, NW11 0PU

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
    • The venue shares a car park which has Blue Badge parking available.
    • There is on-street Blue Badge Bay parking and on-street standard parking.
    • The nearest train station is Cricklewood.
    • This station does not have step-free access.
    • The nearest step-free train station is West Hampstead.
    • The nearest underground station is Golders Green.
    • This underground station does not have step-free access.
    • The nearest step-free underground station is Brent Cross.
    • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is Hendon Park Row.
    • There is step-free level access at the main entrance.
    • There is 1 other entrance.
    • There is step-free level access at the other entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include pillars.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear right of the showroom, after the Hendon Park Row entrance.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located to the rear left of the showroom, after the Finchley Road entrance.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located on Hendon Park Row.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 226cm.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The nearest designated bay is 60m from the Hendon Park Row entrance .
    • The most accessible route from the Blue Badge parking has slight slopes.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Finchley Road.
    • The Blue Badge bays are clearly marked and signposted.

Entrance (Hendon Park Row)

  • This entrance is located at the side of the showroom, on Hendon Park Row.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 138cm.
  • The doors have a medium colour contrast.

Reception

  • Location View
    • The reception is located ahead from either showroom entrance.
    • The distance from the Hendon Park Row entrance is 4m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.

Showroom

  • There is step-free level access to this area.
  • Services in this area include: customer interaction and seating areas.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes in this area.
  • Access throughout may include pillars.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests and sofas.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Area signage is not provided.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the use of large glazed walls or windows.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the far right, after Hendon Park Row entrance.
    • The distance from the Hendon Park Row entrance is 35m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 153cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 95cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 99cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Entrance (Parts Department)

  • This entrance is located on Hendon Park Row.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There is a single manual door.
  • The door is permanently held open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.

Reception (Parts Department)

  • Location View
    • The reception is located beyond the Parts Department entrance.
    • The distance from the entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.