You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • Facilities available in the venue include: office space and cycle storage.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The name of the nearest car park is Westfield London Car Park B.
  • View information on Westfield London Car Park B (opens new tab) .
  • The nearest underground station is Wood Lane.
  • The nearest overground station is Kensington.
  • The nearest train station is Paddington.
  • View information on getting here (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and narrow barriers.
  • BM, G and levels 1 to 9 can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 10 toilets with adaptations.
  • Toilets with adaptations are located on levels G to 9.
  • All toilets with adaptations have a left hand transfer space.
  • Ambulant toilet facilities are located within the standard toilets on levels 1 to 9.
  • The male and female toilet facilities are located off the main corridors on each floor.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located off the ground floor rear corridor.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located to the right of the building.
  • The car park is sheltered.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 210cm.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are not signposted or marked.
  • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 480cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 30m from main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff and Blue Badge holders only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking is available .
  • The on-street designated Blue Badge parking bays are located on Wood Crescent.
  • The Blue Badge bays are clearly marked.
• Public Car Parks View
  • There is a public car park located off Ariel Way.
  • The name of the car park is Westfield London Car Park B.
  • Designated Blue Badge parking bays are available in the car park.

You are on Access To (1 Wood Crescent). Skip to the next section.

Access To (1 Wood Crescent)

• 1 Wood Crescent is located off Wood Lane and at the rear of the Television Centre site.
• The distance from the Blue Badge parking bay is 15m.
• The most accessible route has a very easy slope.
• There is no signage on or near the entrance.
• There is step-free level access 1 Wood Crescent.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located off Wood Crescent.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is an intercom at a height of 81cm.
• There is a key fob/card reader at a height of 91cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• The width of the opening is 124cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Cycle Store Entrance). Skip to the next section.

Entrance (Cycle Store Entrance)

• This entrance is located off Wood Lane.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 91cm.
• There is a key fob/card reader at a height of 76cm.
• There are double manual doors at this entrance, however one door is locked.
• The door open towards you.
• The doors require effort to open.
• The width of the opening is 111cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead and to the left after entering the main entrance.
• The distance from the Main Entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 76cm.
• There is not a lowered section at the desk.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, high stools, sofas and armchairs.
• Furniture available in this area includes: coffee tables and high tables.
• There are security barriers which are operated by key card.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and automatic doors.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all walkways.
• Some of the walls have a reflective finish which may cause glare or confusion.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located through the security barriers, to the left and right.
• The distance from the Main Entrance is 15m.
• The most accessible route to the lift has a very easy slope.
• The ground floor and levels 1 to 9 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 158cm (width) x 208cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right and left at the end of the lift lobby.
• BM, G and levels 1 to 9 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Room with Adaptations (Ground Floor - Rear Corridor). Skip to the next section.

Changing Room with Adaptations (Ground Floor - Rear Corridor)

Collapse all Expand all

• Access View
  • The changing room surveyed is located off the rear ground floor corridor.
  • The distance from the Main Entrance is 35m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a toilet, a wheel-in shower and a wash basin.
  • The dimensions of the changing room are 250cm (width) x 257cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left of the toilet as you look at it.
  • The lateral transfer space is 171cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the right of the toilet as you look at it.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the left of the toilet as you look at it.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 54cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 95cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 164cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 50cm from the floor.
  • The shower controls are twist turn mixer.
  • There are grab rails for the shower.
  • The shower grab rails have a medium visual contrast.
  • The shower dropdown rails have a medium visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Changing Area (Basement Mezzanine - Male and Female). Skip to the next section.

Changing Area (Basement Mezzanine - Male and Female)

Collapse all Expand all

• Changing Area View
  • The male and female changing area were surveyed.
  • The changing area is located on the basement mezzanine level.
  • The most accessible route to the changing area has steps and manual doors.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a low visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 88cm.
  • Internally the door has a low visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers and lockers.
  • There are not lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a detachable shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.

You are on Toilet with Adaptations (Ground Floor Lobby - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor Lobby - Left Hand Transfer)

Collapse all Expand all

• Access View
  • The toilet surveyed is located to the left of reception.
  • The distance from the main entrance is 11m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 221cm (width) x 257cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 94cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 107cm and 157cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (First Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Left Hand Transfer)

Collapse all Expand all

• Access View
  • The toilet surveyed is located in the corridor to the left as you exit the lift on the first floor.
  • The distance from the lifts is 15m.
  • The most accessible route to the toilet has step-free level access and a lift.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens by sliding and has a low visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 53cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 94cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 153cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • Almost identical facilities are in the same location on every floor from 1 to 8.

You are on Toilet with Adaptations (Ninth Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ninth Floor - Left Hand Transfer)

Collapse all Expand all

• Access View
  • The toilet surveyed is located in the corridor to the left as you exit the lift on the ninth floor and at the rear of the shared toilet area.
  • The distance from the lifts is 20m.
  • The most accessible route to the toilet has step-free level access and a lift.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door is easy to open.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 304cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 86cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 55cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 94cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 104cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.