You are on Summary. Skip to the next section.

Summary

Collapse all Expand all

• Services Available View
  • The following Tesco services are available at this store; Tesco Grocery Click+Collect services, Scan as you Shop, a pharmacy, F&F Clothing, Tesco Mobile shop, electric vehicle charging points, a petrol station and a café.
  • In this store these services are available; Timpson's, Vision Express, National/Health Lottery, Rug Doctor (Carpet Cleaning), Photobooths, Hand Car Wash and Krispy Kreme.
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Services to Caldecott, Abingdon, Wantage and Oxford City centre are available.
• By Train View
  • The nearest train station is Radley train station.
  • Radley trains station is 3.8 miles from the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get help please go to the Customer Services desk.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact Customer Services.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable and adapted with padded seat/headrest.
• There is not a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Marcham Road.
• The car park type is open air/surface.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 2.4cm (1in).
• The car park surface is tarmac.

Collapse all Expand all

• Parking View
  • The height restriction only applies to some of the car park. There are Blue Badge bays, parent and child bays, click and collect areas that are not affected by a height restriction.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 25+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 480cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays directly infront of the entrance have hatching to the sides and the rear (Photos 4 and 5). The Blue Badge bays to the left of the store only have hatching to one side (Photos 6 and 7). The Blue Badge bays to the right of the store only have hatching to one side (Photos 8 and 9).
  • There are Blue Badge bays located in front of the entrance, to the left of the entrance/ATM and to the far right of the entrance by Timpson.
• Paying View
  • Parking is free for up to 3 hours.
  • Payment signs are not provided.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and block paving.
  • There are pedestrian crossings between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossings are level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
  • If using the Blue Badge bays to the front and the right of the store you will need to use a pedestrian crossing (Photos 11, 12 and 13. If using the Blue Badge bays to the left of the store entrance then there are no pedestrian crossings.
• Drop-off Point(s) View
  • There is no designated drop off point at this store.

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is pod Point.
• Rapid charging is available.
• The electric vehicle charging point(s) is/are located to the right of the store entrance, opposite the cafe.
• Colleagues are not able to provide assistance with the electric vehicle charging points.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 230cm x 470cm.
• The charging point(s) is/are located to the front as you approach the bay(s).
• The height range of the electric vehicle charging point controls/screen is 110cm to 130cm.
• The height range of the electric vehicle charging point nozzle slot is 95cm to 115cm.
• An app is required to use the charging point(s).
• Payment signs are not provided.
• Payment for charging is made via an app/online.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Approach (Pedestrian Access). Skip to the next section.

Approach (Pedestrian Access)

Collapse all Expand all

• Approach View
  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have resting areas.
  • The slope leads down from the pavement to the pedestrian crossing in the car park. There is also a slight ramp, uneven surfaces and a camber on the paving leading from the pedestrian crossing to the store (photos 15, 16 and 17).

You are on Approach (Entrance). Skip to the next section.

Approach (Entrance)

Collapse all Expand all

• Approach View
  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 95cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 127cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the store entrance.
• The ATM(s) is/are 26m from the store entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 94cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 117cm.
• The controls/screen heights vary between 82cm and 115cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance View
  • This information is for the entrance located in the middle of the store front.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Entrance Only'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 137cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 189cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 170cm.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 144cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 105cm and 145cm.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 73cm.
  • There are some product bins throughout the store which restrict access, especially by the entrance.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Counter (Customer Services). Skip to the next section.

Counter (Customer Services)

• The counter is located on the left as you enter.
• The counter is approximately 10m from the store entrance.
• Clear signage for the counter is visible from the entrance.
• There is step-free access to the counter.
• There is not a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 101cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 17/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Counter (Travel Money). Skip to the next section.

Counter (Travel Money)

• The counter is located on the left as you enter.
• The counter is approximately 13m from the store entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is not a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 90cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• There is not a bell to attract attention.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was not tested at the time of the survey.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

Collapse all Expand all

• Tesco Mobile Area View
  • Tesco Mobile is located at the rear of the store to the right.
  • Tesco Mobile is approximately 40m from the store entrance.
  • Clear signage for Tesco Mobile is visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • Resting/seating areas are available in this area.
  • There is bench seating and single seats without armrests.
  • Background music is only played at certain times.
  • Lighting levels are moderate to good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 2 consultation desk(s) available.
  • The consultation desk surveyed is 1m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the lowest desk is 71cm.
  • There is not sufficient space to write or sign documents on the desk(s).
  • There is bench seating and single seats without armrests.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

Collapse all Expand all

• F&F Clothing View
  • F&F Clothing is located ahead and to the right as you enter.
  • F&F Clothing is approximately 20m from the store entrance.
  • F&F Clothing is clearly visible from the entrance.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 91cm.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Resting/seating areas are available in this area.
  • There is bench seating only.
  • Background music is played at all times.

You are on Pharmacy. Skip to the next section.

Pharmacy

Collapse all Expand all

• Pharmacy Area View
  • The Pharmacy is located at the rear of the store. Straight ahead as you enter.
  • The Pharmacy is approximately 40m from the store entrance.
  • Clear signage for the Pharmacy is not visible from the entrance.
  • There is step-free access to the Pharmacy.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 86cm.
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 17/11/2021.
  • The hearing assistance system was working at the time of testing.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room surveyed was Consultation Room.
  • The consultation room is 7m from the pharmacy counter.
  • The consultation room is clearly signed.
  • There is a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The clear door width is 74cm.
  • The consultation room is fully enclosed.
  • No access was given to the consultation room.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located on the right after the second set of entrance doors.
• There is step-free access to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; written wall menus and menu boards.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Plastic/takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does play background music.
• Background music is only played at certain times.
• There is a hearing assistance system.
• The system is a fixed loop.
• The hearing assistance system is located at the till.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 17/11/2021.
• The hearing loop was working at the time of testing.
• The height of the counter is 108cm.
• There is a moveable card machine available for payment.
• The type of flooring in this area is tiles.
• Lighting levels can be adjusted by a colleague upon request.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The height between the floor and the underside of the lowest dining table is 72cm.
• The standard height for the underside of dining tables is 75cm.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• There are also booths and bench seats.
• The type of flooring in this area is wood.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are moderate to good.
• Lighting levels can be adjusted by a colleague upon request.

Collapse all Expand all

• Comments View
  • Opening Times for the Café are as follows:
  • Monday - Saturday 08:00 - 17:00
  • Sunday 09:30 - 15:00.

You are on Checkouts. Skip to the next section.

Checkouts

Collapse all Expand all

• Checkout Area View
  • The checkout(s) is/are located to the left as you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is/are placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 95cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 3.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 3.
  • The hearing assistance system(s) was/were tested on 17/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 52cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 62cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located on the right as you enter. Past the café and down the corridor. Turn right as you face the accessible toilet.
• The parent and baby room is approximately 30m from the store entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 89cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on the right as you enter. Past the café and down the corridor.
  • This accessible toilet is approximately 27m (29yd 1ft) from the store entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 235cm x 145cm (7ft 9in x 4ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 165cm and 170cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 70cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female toilet is located on the right as you enter. Past the café and down the corridor. Turn right as you face the accessible toilet.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 26m from the store entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located on the right as you enter. Past the café and down the corridor. Turn right as you face the accessible toilet.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 29m from the store entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.