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Tesco Addlestone Extra Petrol Station

117 Station Road, Addlestone , KT15 2AS

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Access Guide

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Petrol Station Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For assistance customers can speak to collagues at the checkouts.
  • This store is not part of the Sunflower Lanyard Scheme.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are not able to provide assistance at the pumps.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 145cm.
    • The height of the fuel pump nozzle slot is 146cm.
    • The paper towel dispenser(s) is/are at a height of 111cm.
    • The disposable glove dispenser(s) is/are at a height of 111cm.
    • The height of the tyre pressure pump slot is 100cm.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Tesco extra'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 110cm.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • No aisles in shop.
    • The lighting levels are moderate to good.
    • A seat cannot be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the left of the shop as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 107cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; one checkout only in the shop, its has a hearing system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 17/08/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.