Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
- A Post Office can be found within the store. Details can be found here: https://www.postoffice.co.uk/branch-finder/1564226/ashton-on-mersey.
Getting Here
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 400m away and has direct services to Altrincham, Sale and Wythenshaw.
- For more information on fare and timetable enquiries please click here (opens new tab).
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By Train
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- The nearest train station is Urmston.
- The nearest railway station is Urmston and is 1.5 miles away on foot or 4.3 miles by car. It provides direct services to Manchester Oxford Road and Liverpool Lime Street.
- For more information on Urmston station please click here (opens new tab).
- For more information on fare and timetable nquiries please click here (opens new tab).
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By Tram
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- The nearest tram stop is Sale.
- The nearest tram stop is 1.3 miles away and provides direct services to Bury, Altrincham, and Manchester Piccadilly.
- For more information onhttps://tfgm.com/ please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Assistance can be sought at the checkouts or from any member of staff.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Green Lane.
- On street parking can be found on both sides of the street in close proximity to the store. Parking is free but is limited to one hour.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
Approach
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Approach
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- The surface of the approach is stone/concrete tiles.
- There are bollards on the approach.
- The height of the bollard(s) is 77cm.
- The bollards contrast(s) visually with the paving.
- The minimum width between the bollards is 100cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has a handrail on the left going up.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 123cm (4ft).
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 2 unmarked step(s), with a handrail on the right going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
Entrance
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Entrance
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- This information is for the entrance located to the right of the store frontage.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 143cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do not contrast visually with the flooring.
- The minimum width between the security pillars is 149cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
ATM(s)
- The ATM(s) is/are located to the left of the store entrance.
- The ATM(s) is/are 4m from the store entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 80cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 126cm.
- The controls/screen heights vary between 96cm and 123cm.
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Comments
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- The ATM is 4 metres from the store entrance via the steps but 13.5 metres via the ramp.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 84cm.
- Pillars and product bins restrict the width of the aisles.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located at the left side of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- There are two staffed and two self-service checkouts.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 & 2.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 & 2.
- The hearing assistance system(s) was/were tested on 27/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 114cm and 156cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
Counter (Post Office)
- The counter is located to the right of the store entrance.
- The counter is approximately 6.4m from the store entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 82cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/07/2021.
- The hearing assistance system was not working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.