You are on Summary. Skip to the next section.

Summary

• The store is located within Jackson road retail park.
• The details within this access guide relate to the store and not the retail park.
• Small retail park consisting of Tesco, fish and chip shop and a public house.

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has shared/public parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Bus stop on Jackson road is 130 metres away. Services to and from Berryfields and Aylesbury.
  • For more information on Red Line buses please click here (opens new tab).
• By Train View
  • The nearest train station is Aylesbury Vale Parkway.
  • Aylesbury Vale is 1 mile away with services to Beaconsfield and London Marylebone.
  • For more information on Chiltern Rail services please click here (opens new tab).
  • For more information on Aylesbury Vale Parkway station please click here (opens new tab).
• By Underground View
  • The nearest underground station is Chesham.
  • Chesham station is 18 miles away. Metropolitan line services.
  • For more information on TFL underground please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• At the checkouts to the right of the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store has shared parking facilities.
• The store shares the retail park's parking facilities.
• The car park is located Front of store.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 150cm x 450cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • Bay to the far left has no marked area to left.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Bays left and centre have marked areas measuring 125cm.
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and block paving.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right hand side of store front.
• The ATM(s) is/are 10m from the entrance.
• The controls/screen heights vary between 97cm and 124cm.
• There is not a lowered ATM available.

You are on Approach (Approach from car park). Skip to the next section.

Approach (Approach from car park)

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 113cm.
  • The bollards have a visual identification band the paving.
  • The minimum width between the bollards is 113cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient.

You are on Approach (From Jackson Road). Skip to the next section.

Approach (From Jackson Road)

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• Approach View
  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • Bollards only obstruct access from car park.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the centre of store front.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 108cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 160cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.
  • The height of the hand sanitisers range between 110cm and 118cm.
  • Second hand sanitiser is located on table beneath the wall mounted version.
• Ramp/Slope View
  • The ramp/slope is permanent.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 135cm.
  • Some product bins obstruct the aisles.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • No background music is played in store.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
  • Text only signage is available in aisles at store edges.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located To the right hand side of the store .
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • 4 staffed checkouts 2 self service.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; Staffed checkout far left.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); Staffed checkout far left.
  • The hearing assistance system(s) was/were tested on 14/07/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • Second checkout microphone was not working.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 70cm and 150cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.