Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located on Staniforth Street.
- View information on SIP Car Park Staniforth Street (opens new tab).
- There is on-street standard parking.
- The nearest train station is Birmingham Snow Hill .
- This station has step-free access.
- The nearest tram stop is St Chads.
- This tram stop has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways, pillars, permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street standard parking is available.
- There is a public car park located on Staniforth Street.
- The name of the car park is SIP Car Park - Staniforth Street.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located on Bagot Street .
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 148cm.
- The doors have a low colour contrast.
- There are fixed barriers at the entrance.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of main product widths are between 150cm - 180cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and pillars.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
- The flooring is shiny.
- There is background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Staffed Checkouts
- The staffed checkout area is located to the right of the store .
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter surveyed is located to the right of the store .
- Signage is not provided for the counter.
- The height of the counter is 70cm.
- There is not a lowered section at the counter.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 102cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Self-Service Checkouts
- The self-service checkout area is located to the right of the store when entering.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket shops.
- Lowered self-service touchscreens are available.
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Lowered Touchscreens
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- Lowered self-service touchscreens are available for basket shops.
- The lowered self-service touch screen surveyed was located next to the staffed payment counter .
- The height of the lowered touchscreen display ranges from 112cm to 138cm from the floor.
- The lowered touchscreen has the following accessibility aids: adjustable font size, a volume control and a Call for Assistance button.
- The height of the scanner is 88cm.
- The height of the loading area is 66cm.
- The height of the packing area is 50cm.
- The card payment machine is at a height of 114cm.
- The payment machine is portable.
- Assistance is available at the lowered self-service touchscreen.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket shop touchscreen.
- The height of the touchscreen display ranges from 128cm to 150cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size, a volume control and a Call for Assistance button.
- The height of the scanner is 118cm.
- The height of the loading area is 68cm.
- The height of the packing area is 68cm.
- The card payment machine is at a height of 115cm.
- The payment machine is at a fixed height.
- Assistance is available at the self-serve checkouts.
