Access Guide
Petrol Station Summary
- The details within this access guide relate to the petrol station and not the supermarket.
- Baldock Extra link (new tab) - click here.
- For detailed information on the store itself please click here (new tab)
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Services Available
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- The following services are available at this petrol station; Car Vac unit, Pay at Pump, Self Service Jet Wash, Costa Coffee Express and Air & Water unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is on the High Street and is roughly 95m from the entrance.
- For more information on Baldock Bus Times please click here (opens new tab).
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By Train
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- The nearest train station is Baldock Train Station.
- Baldock train station is 0.7 miles away from the store and will take roughly 15 minutes to walk to.
- For more information on Baldock Train Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 136cm to 144cm.
- The height of the fuel pump nozzle slot is 120cm.
- The paper towel dispenser(s) is/are at a height of 93cm.
- The disposable glove dispenser(s) is/are at a height of 95cm.
- The tyre pressure machine control heights vary between 119cm and 145cm.
- The height of the tyre pressure pump slot is 114cm.
- The height of the water pump slot is 114cm.
- The height of the controls for the jet are 136cm to 156cm. The height of the controls for the vacuum and fragrance are 120cm to 154cm.
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Out of Hours Payment Counter
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- There is step-free access to the counter.
- The counter is not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 119cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
ATM(s)
- The ATM(s) is/are located outside, to the right of the shop building.
- The ATM(s) is/are 5m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 86cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 88cm.
- The controls/screen heights vary between 91cm and 113cm.
- There is not a lowered ATM available.
- There is a slight slope directly in front of the ATM.
Entrance
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Entrance
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- This information is for the entrance located on the front left side of the shop building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
- The width of the ramp/slope is 121cm.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- The depth of the steps are 33cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 122cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are low to moderate.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are no windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the standard checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 08/03/2021.
- The hearing assistance system was not fully functional at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.