Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Bus stops are located on Ocean Road. The nearest bus stop is approx. 50m away.
- For more information on Stagecoach Buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Barrow.
- Barrow Railway Station is approx. 2 miles away.
- For more information on Northern please click here (opens new tab).
- For more information on Barrow Railway Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any colleague can be approached for assistance. The checkouts are located to the right as you enter the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is not a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is a defibrillator outside the store, adjacent to the ATM.
Public Parking
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Ocean Road.
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach (Ocean Road)
-
Approach
View
- The surface of the approach is concrete.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
- There is a level landing at the top of the ramp/slope.
- The ramp has resting areas.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 6 unmarked step(s), with handrails on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 28cm.
Approach (Ocean Road/Amphitrite Street Junction)
-
Approach
View
- The surface of the approach is tarmac and concrete tiles.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has a handrail on the right going up.
- There is not a level landing at the top of the ramp/slope.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 7 unmarked step(s), with handrails on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 55cm.
- There is a further easy slope beyond the ramp or steps, shown in photographs 5 and 6.
Approach (Amphitrite Street)
-
Approach
View
- The surface of the approach is tarmac.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has no handrails.
- There is not a level landing at the top of the ramp/slope.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance, via lift.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 149cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
-
Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 123cm.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times, the volume can be adjusted if requested.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were not tested at the time of the survey.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 110cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Standard Toilet(s)
- Standard toilet facilities are not available.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
ATM(s)
- The ATM(s) is/are located at the front of the store, to the right of the entrance.
- The ATM(s) is/are 10m from the entrance.
- The controls/screen heights vary between 92cm and 125cm.
- There is not a lowered ATM available.