Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Hinckley (Leics).
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways, permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- Hearing assistance systems are available.
- There are fixed hearing assistance systems.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the front of the store.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The Blue Badge parking bay dimensions are 219cm (width) x 503cm (depth).
- There are no hatched/marked zones around the Blue Badge parking bay.
- The nearest designated bay is 7m from the store entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front right of the store.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 93cm.
- The door has a low colour contrast.
- There are security barriers at the entrance.
Counter (Post Office)
- The counter is located straight ahead on the left after entering.
- The distance from the store entrance is 7m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 110cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
ATMs (Internal)
- There is one ATM.
- The ATM is located at the rear of the store.
- The ATM is clearly signed.
- The approach to the ATM has product displays.
- There is not a Talking ATM.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 80cm and 103cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, additional stock and advertising displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- There may be background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
Staffed Checkouts
- The staffed checkout area is located straight ahead on the right after entering.
- The store has payment counters.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter surveyed is located straight ahead on the right after entering.
- Signage is not provided for the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 130cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey.
Self-Service Checkouts
- The self-service checkout area is located on the right after entering.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 117cm to 137cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 102cm.
- The height of the loading area is 44cm.
- The height of the packing area is 73cm.
- The card payment machine is at a height of 102cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
