Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery and Vended Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is Southdown Road which is approximately 75m away on Englishcombe Lane with links to Bath City Centre.
-
By Train
View
- The nearest train station is Oldfield Park.
- Oldfield Park Station is approximately 1.2 miles from the store with links to Bath Spa and Bristol.
- For more information on Network Rail please click here (opens new tab).
- For more information on Oldfield Park Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Assistance can be asked for at the checkouts or by asking one of the Tesco colleagues in store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is not a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is a defibrillator outside the store to the right of the entrance.
Parking
- The store does have its own parking facilities.
- The car park is located on Englishcombe Lane.
- The car park type is open air/surface.
- The car park surface is tarmac.
-
Parking
View
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm.
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
-
Paying
View
- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance(s) is tarmac.
Approach
-
Approach
View
- The surface of the approach is tarmac.
-
Ramp/Slope
View
- The ramp/slope is permanent, has a steep gradient and has handrails on both sides.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 140cm (4ft 7in).
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 6 clearly marked step(s), with a handrail on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Entrance
-
Entrance
View
- This information is for the entrance located on Englishcombe Lane.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 119cm.
-
Ramp/Slope
View
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 140cm.
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is/are 6 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 26cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- Some aisles have building support pillars.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
-
Signage
View
- Overhead aisle signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the right of the entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are basket only checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 72cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system(s) is not/are not signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 14/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Basket Only Checkout(s)
View
- There are no windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 65cm.
- There is not a lowered section at the basket only checkout(s) .
- The chip & pin card machines are not accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.