Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; Tesco Collect+ services.
- In this store these services are available; National/Health Lottery and Vended Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Facilities Available
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- The following facilities are available at this store; an accessible toilet.
Getting Here
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Parking
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- The store has its own parking facilities.
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus is the Crown Road stop which is approximately 160m away on Crown Road with links to Odd Down, Upper Weston and Fox Hill.
- For more information on First Bus please click here (opens new tab).
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By Train
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- The nearest train station is Oldfield Park.
- Oldfield Park Station is approximately 2 miles from the store with links to Bristol and Bath Spa..
- For more information on Network Rail please click here (opens new tab).
- For more information on Oldfield Park Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get assistance at the checkouts or by asking one of the Tesco colleagues in store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is not a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The place of safety is the staff room at the back of the store.
Parking
- The store does have its own parking facilities.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- Two disabled spaces on the High Street, outside the entrance.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- 110cm sides, 115cm front.
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Paying
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- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment signs are not clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on High Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 600cm (6ft 7in x 19ft 8in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is free for Blue Badge holders.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on High Street.
Approach
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the right of the entrance.
- The ATM(s) is/are 6m from the High Street entrance.
- The height of the ATM(s) controls/screens is 95cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located on High Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 115cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles have products stands and building support pillars within.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left of the entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are basket only checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 70cm.
- There is not a lowered section at the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 13/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Basket Only Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 90cm.
- There is not a lowered section at the basket only checkout(s) .
- The chip & pin card machines are not accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the check outs.
- This accessible toilet is approximately 20m (21yd 2ft) from the High Street entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm (2ft 11in).
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Toilet Features
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- The dimensions of the accessible toilet are 250cm x 300cm (8ft 2in x 9ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 125cm (4ft 1in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 164cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 50cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby change table available.
- The height of the baby change table is 75cm.
Standard Toilet(s)
- Standard toilet facilities are not available.