Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Battersea Park.
- This station does not have step-free access.
- The nearest step-free train station is Imperial Wharf.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include pillars and permanent physical obstructions.
- There are no toilet facilities.
-
Checkouts
View
- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
-
Getting Help and Assistance
View
- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
-
Public Parking
View
- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located off Bridge Lane.
- The Blue Badge bays have faded markings.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 126cm.
- The doors have a high colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 124cm.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding door display cabinets.
- Some flooring is shiny.
- There is background noise.
- There is product signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Staffed Checkouts
- The staffed checkout area is located to the right as you enter.
- The store has payment counters.
- There is step-free level access to the staffed checkout area.
-
Payment Counter
View
- The payment counter surveyed is located to the right as you enter the store.
- Signage is not provided for the counter.
- The height of the counter is 70cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 102cm.
- The payment machine is at a fixed height.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Self-Service Checkouts
- The self-service checkout area is located to the right as you enter the store.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket shops.
- Lowered self-service touchscreens are not available.
-
Standard Touchscreens
View
- The self-service checkout surveyed was a standard touchscreen.
- The height of the touchscreen display ranges from 108cm to 134cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 93cm.
- The height of the loading area is 44cm.
- The height of the packing area is 71cm.
- The card payment machine is at a height of 96cm.
- The payment machine is at a fixed height.
- Assistance is available at the self-serve checkouts.
