Skip to main content

Tesco Battle Esso Express

Battle Hill, Battle, TN33 0BN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Express with Petrol Station Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Please go to the customer service counter for assistance.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Parking

  • The store does have its own parking facilities.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 246cm x 490cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • Paying View
    • Parking is free for up to 30 minutes.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is tarmac and concrete tiles.
    • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
    • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 130cm to 140cm.
    • The height of the fuel pump nozzle slot is 148cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 94cm.
    • The disposable glove dispenser(s) is/are at a height of 78cm.
    • The tyre pressure machine control heights vary between 90cm and 130cm.
    • The height of the tyre pressure pump slot is 90cm.
    • The height of the water pump slot is 90cm.

Approach

  • Approach View
    • The surface of the approach is concrete.
    • There are bollards on the approach.
    • The height of the bollard(s) is 100cm.
    • The bollards have a visual identification band.
    • The minimum width between the bollards is 138cm.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

ATM(s)

  • The ATM(s) is/are located to the right as you face the entrance.
  • The ATM(s) is/are 9m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band the paving.
  • The minimum width between the bollards is 138cm.
  • The controls/screen heights vary between 100cm and 138cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 117cm.
    • There is a slope with a very easy incline.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 87cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • Background music is played at all times.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the left after the entrance.
    • There is step-free access to the checkout(s).
    • There is not a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance system(s) was/were tested on 24/06/2021.
    • The hearing assistance system(s) was/were working at the time of testing.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left after the main entrance, on the right of the checkouts through a set of doors.
    • This accessible toilet is approximately 15m (16yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 149cm x 238cm (4ft 11in x 7ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 138cm (4ft 6in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s)

  • Standard toilet facilities are not available.