You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; travel money, Tesco Mobile shop, Scan as you Shop, a petrol station, F&F Clothing, a pharmacy, Tesco Grocery Click+Collect services, electric vehicle charging points and a café.
  • In this store these services are available; National/Health Lottery, Rug Doctor (Carpet Cleaning), Post Office, Max Spielmann, Photobooths, Children's Rides and Krispy Kreme.
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
  • The car park is a mix of mainly sheltered parking and open air parking.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Bus services to Bedworth, Nuneaton, Coventry and Walsgrave are available.
• By Train View
  • The nearest train station is Bedworth.
  • Bedworth train station is 0.5 miles from the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Assistance can be gained from the Customer Services desk.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact Customer services.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), wheelchair attachable and adapted with padded seat/headrest.
• There is not a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located George Street Ringway.
• The car park type is sheltered.
• The car park does not have a height restriction barrier.
• The maximum height of the restriction barrier is 2.4cm (1in).
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
  • The maximum height restriction only applies to the sheltered part of the car park. Open air/unrestricted height car parking can be found to the left of the petrol station.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 23 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 265cm x 465cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free for up to 3 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and throughout the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossings is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossings have tactile paving on both sides.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• Rapid charging is available.
• The electric vehicle charging point(s) is/are located in the middle of the car park opposite the ATM's.
• Colleagues are not able to provide assistance with the electric vehicle charging points.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 250cm x 490cm.
• The charging point(s) is/are located to the side as you approach the bay(s).
• The height range of the electric vehicle charging point controls/screen is 115cm to 125cm.
• The height range of the electric vehicle charging point nozzle slot is 95cm to 115cm.
• An app is required to use the charging point(s).
• Parking charges apply after a limited time.
• Charging for all users is limited to (see app).
• Payment signs are not provided.
• Payment for charging is made via an app/online.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Approach (Pedestrian Access). Skip to the next section.

Approach (Pedestrian Access)

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 102cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the bollards is 120cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
  • There is a level landing at the top of the ramp/slope.

You are on Approach (Entrance). Skip to the next section.

Approach (Entrance)

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the bollards is 102cm.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located on the ground floor to the left of the ATM car park entrance.
• The ATM(s) is/are 3m from the ATM car park entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 102cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 83cm and 120cm.
• There is not a lowered ATM available.

You are on Entrance (Entrance 1 (ATM - Blue Badge bays)). Skip to the next section.

Entrance (Entrance 1 (ATM - Blue Badge bays))

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• Entrance View
  • This information is for the entrance located to the right of the ATM's.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 245cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 273cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 172cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 139cm.
  • The security barriers are at the top of the travelators.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 110cm.

You are on Entrance (Entrance 2 (Blue Badge bays)). Skip to the next section.

Entrance (Entrance 2 (Blue Badge bays))

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• Entrance View
  • This information is for the entrance located to the far right of the ATM's.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 245cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 273cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 172cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 139cm.
  • The security barriers are at the top of the travelators.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 110cm.

You are on Entrance (Entrance 3 (Click + Collect)). Skip to the next section.

Entrance (Entrance 3 (Click + Collect))

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• Entrance View
  • This information is for the entrance located to the left of the Click + Collect pick up point via Mill Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome to TESCO extra'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 245cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 273cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 172cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 139cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 110cm.

You are on Entrance (Entrance 4 (Sleath's Yard)). Skip to the next section.

Entrance (Entrance 4 (Sleath's Yard))

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• Entrance View
  • This information is for the entrance located via Sleath's Yard, off Mill Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome to TESCO extra'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 245cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 273cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 172cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 139cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 110cm.

You are on Escalator(s) / Travelator(s). Skip to the next section.

Escalator(s) / Travelator(s)

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• Travelator(s) View
  • Travelators can be used to access other floors.
  • The travelator(s) is/are located on the left as you enter from Entrance 2.
  • The travelator(s) is/are clearly visible from the entrance.
  • The travelators go both up and down.
  • The floors which are accessible by travelator(s) are Ground, First.
  • The foot and head of the travelator(s) are clearly marked.
  • The lighting levels at the travelator(s) are moderate to good.
  • There are security barriers at the top of the travellators. The security barriers are 172cm high, have an opening of 139cm and contrast visually with the flooring.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 50cm.
  • There are some product bins within and at the end of aisles which can act as obstructions.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Counter (Customer Services). Skip to the next section.

Counter (Customer Services)

• The counter is located on the left as you exit the lift.
• The counter is approximately 15m from the lift.
• The counter is clearly visible from the lift.
• There is step-free access to the counter, via lift.
• There is not a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 100cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 15/11/2021.
• The hearing assistance system was not working at the time of testing.

You are on Counter (Travel Money). Skip to the next section.

Counter (Travel Money)

• The counter is located to the left as you exit the lift.
• The counter is approximately 12m from the lift.
• The counter is clearly visible from the lift.
• There is step-free access to the counter, via lift.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 90cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 15/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the front of the car park.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 10m (10yd 2ft) from the ATM/Blue badge car park entrance 1.
• The lift is a standard lift.
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground, First.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 137cm x 240cm (4ft 6in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• The lift is located in between Entrance 1 (ATM/Blue badge bays car park) and Entrance 2 (Blue badge bays). It is only signposted from Entrance 2/3.

You are on Stairs. Skip to the next section.

Stairs

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located to the right of the lift. To the left of the travellator.
• The stairs are approximately 25m from the Outside car park entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are Ground, First.
• There are 15+ steps between floors.
• The steps are clearly marked.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located ahead as you exit the lift.
  • F&F Clothing is approximately 15m from the lift.
  • F&F Clothing is clearly visible from the lift.
  • There is step-free access to F&F Clothing, via lift.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 100cm.
  • Lighting levels are moderate to good.
  • Resting/seating areas are not available in this area.
  • A seat can be made available if required.
  • Background music is played at all times.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located at the rear of the store on the right.
  • Tesco Mobile is approximately 45m from the lift.
  • Clear signage for Tesco Mobile is visible from the lift.
  • There is step-free access to Tesco Mobile, via lift.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • Resting/seating areas are available in this area.
  • There is bench seating and single seats without armrests.
  • Background music is played at all times.
  • Lighting levels are moderate to good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 3 consultation desk(s) available.
  • The consultation desk surveyed is 2m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the lowest desk is 71cm.
  • The distance between the floor and the underside of the highest desk is 96cm.
  • There is sufficient space to write or sign documents on some of the desks.
  • There is bench seating and single seats without armrests.

You are on Pharmacy. Skip to the next section.

Pharmacy

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• Pharmacy Area View
  • The Pharmacy is located at the back of the store opposite the lift.
  • The Pharmacy is approximately 40m from the lift.
  • The Pharmacy is clearly visible from the entrance.
  • There is step-free access to the Pharmacy, via lift.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 15/11/2021.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room surveyed was consultation room.
  • The consultation room is 2m from the pharmacy counter.
  • The consultation room is clearly signed.
  • There is a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is no signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The clear door width is 90cm.
  • There is not room for a wheelchair user to manoeuvre within the consultation room.
  • There are seats with armrests on both sides.
  • Lighting levels are moderate to good.
  • The consultation room is fully enclosed.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located on the right as you exit the lift.
• There is step-free access, via lift, to the café.
• Tables cannot be booked in advance.
• There is a bar where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; picture wall menus and written wall menus.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Plastic/takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does play background music.
• Background music is played at all times.
• There is a hearing assistance system.
• The system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 15/11/2021.
• The hearing loop was working at the time of testing.
• The height of the counter is 87cm.
• The height of the lowered section at the counter is 66cm.
• There is not a clear knee recess beneath the low/lowered section of the counter.
• The height of the tray counter/rail is 85cm.
• There is a moveable card machine available for payment.
• The type of flooring in this area is vinyl.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The height between the floor and the underside of the lowest dining table is 41cm.
• The distance between the floor and the underside of the highest dining table is 73cm.
• The surface height of the lowest table is 44cm.
• The surface height of the highest table is 76cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is vinyl.
• The lighting levels are moderate to good.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you exit the lift.
  • There is step-free access to the checkout(s), via lift.
  • There is not a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is/are placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 17, 19.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 17.
  • The hearing assistance system(s) was/were tested on 15/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • At the time of survey (November 2021) the hearing loop on checkout 19 was not working.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 54cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 63cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located to the left of the customer services desk.
• The parent and baby room is approximately 16m from the lift.
• There is step-free access into the parent and baby room, via lift.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the customer services desk. It is the first door on the left.
  • This accessible toilet is approximately 17m (18yd 1ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 91cm (2ft 12in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 56cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 93cm (3ft 1in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left of the customer services desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.