Skip to main content
The new name for DisabledGo

Tesco Belfast Antrim Road Superstore

405-407 Antrim Road, Belfast, BT15 3BG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get help/assistance please go to the customer service desk or to the checkouts.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a/are wheelchair(s) available to borrow.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (large), standard (shallow) and standard (large) with baby seat.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Parking

  • The store does have its own parking facilities.
  • The car park is located Alexander Park Avenue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 390cm.
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
    • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
    • The mark zones on either side of the bay vary from 90cm -100cm.
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.
    • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
    • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
    • Not all pedestrian crossings have tactile paving on both sides.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off point(s) is/are located to your left as you face the entrance.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
    • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Approach

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • There are bollards on the approach.
    • The height of the bollard(s) is 90cm.
    • The bollards contrast(s) visually with the paving.
    • The minimum width between the bollards is 100cm.
    • There is step-free access on the approach.

ATM(s)

  • The ATM(s) is/are located to the left of the exist.
  • The ATM(s) is/are 7m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 90cm.
  • The bollards contrast visually with the tarmac.
  • The minimum width between the bollards is 100cm.
  • The controls/screen heights vary between 80cm and 120cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located to your right as you face the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • The minimum width between the security pillars is 120cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.

Exit

  • Exit View
    • This information is for the exit located to the rear of checkout 10 and 11.
    • The exit area/door is clearly signed internally.
    • This exit is signed with 'Goodbye'.
    • There is step-free access at this exit.
    • There is a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • The minimum width between the security pillars is 120cm.

Counter (Customer Service)

  • The counter is located beyond the entrance to your left.
  • The counter is approximately 7m from the entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • The counter is clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 18/10/2021.
  • The hearing assistance system was working at the time of testing.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 125cm.
    • Some aisles are obstructed by floor to ceiling pillows.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Resting/seating areas are available in this store.
    • Resting/seating areas are located There are two seats to the rear of the checkout.
    • The seats do not have armrests.
    • Background music is only played at certain times.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located beyond the entrance to your left.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 10 and 11.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); 10 and 11.
    • The hearing assistance system(s) was/were tested on 18/10/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 70cm and 132cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.