Access Guide
Summary
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Services Available
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- In this store these services are available; Post Office, Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 160 metres away on Beccles Road (A143) with direct links to Bradwell and Great Yarmouth.
- For more information on First Bus please click here (opens new tab).
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By Train
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- The nearest train station is Great Yarmouth.
- Great Yarmouth Station is 5.2 miles from the store with direct links to Acle and Norwich.
- For more information on Greater Anglia please click here (opens new tab).
- For more information on Great Yarmouth station please click here (opens new tab).
Public Parking (Bell Lane)
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Bell Lane.
- There is standard street parking available throughout the area.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Bell Lane.
- The name of the car park is Bell Lane.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Approach (Car Park/Bell Lane to Entrance)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 75cm.
- The bollards have a visual identification band the paving.
- The minimum width between the bollards is 105cm.
- There is a slope with a very easy incline.
ATM(s)
- The ATM(s) is/are located on the right as you face the entrance.
- The ATM(s) is/are 4m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 75cm.
- The bollards have a visual identification band the paving.
- The minimum width between the bollards is 105cm.
- The controls/screen heights vary between 95cm and 125cm.
- There is not a lowered ATM available.
- No adaptions.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 95cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
- The hand sanitiser is ahead to the left by the first aisle.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 55cm.
- The Confectionery aisle which is near the centre of the store has a narrow aisle due to ceiling to floor support pillars. Photographs 3 and 5 show examples. There are also some product bins that narrow some aisles. Photographs 4, 5 and 9 show examples.
- There is some flooring in which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
- Resting/seating areas are not available in this store.
- Background music is played at all times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Counter (Post Office)
- The counter is located to the far left as you enter the store.
- The counter is approximately 18m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the counter.
- There is not a hearing assistance system at the counter.
Checkouts (Checkouts and Tobacco)
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Checkout Area
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- The checkout(s) is/are located ahead to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1, 2 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is not/are not signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were not tested at the time of the survey.
- At time of survey I was told the hearing loop system was non operational and hasn't been a long time.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 130cm and 160cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There is 1 self service checkout available which is card only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.