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Tesco Belton Express

8 Bell Lane, Belton, Great Yarmouth, NR31 9LD

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Access Guide

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Summary

Getting Here

Public Parking (Bell Lane)

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Bell Lane.
    • There is standard street parking available throughout the area.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Bell Lane.
    • The name of the car park is Bell Lane.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Approach (Car Park/Bell Lane to Entrance)

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 75cm.
    • The bollards have a visual identification band the paving.
    • The minimum width between the bollards is 105cm.
    • There is a slope with a very easy incline.

ATM(s)

  • The ATM(s) is/are located on the right as you face the entrance.
  • The ATM(s) is/are 4m from the main entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 75cm.
  • The bollards have a visual identification band the paving.
  • The minimum width between the bollards is 105cm.
  • The controls/screen heights vary between 95cm and 125cm.
  • There is not a lowered ATM available.
  • No adaptions.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are security pillars at the entrance doors.
    • The minimum width between the security pillars is 95cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 120cm.
    • The hand sanitiser is ahead to the left by the first aisle.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 55cm.
    • The Confectionery aisle which is near the centre of the store has a narrow aisle due to ceiling to floor support pillars. Photographs 3 and 5 show examples. There are also some product bins that narrow some aisles. Photographs 4, 5 and 9 show examples.
    • There is some flooring in which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
    • Resting/seating areas are not available in this store.
    • Background music is played at all times, the volume can be adjusted if requested.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Counter (Post Office)

  • The counter is located to the far left as you enter the store.
  • The counter is approximately 18m from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • The counter is clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 100cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is not a hearing assistance system at the counter.

Checkouts (Checkouts and Tobacco)

  • Checkout Area View
    • The checkout(s) is/are located ahead to the right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s) and self-service checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 1, 2 and 3.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is not/are not signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were not tested at the time of the survey.
    • At time of survey I was told the hearing loop system was non operational and hasn't been a long time.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 130cm and 160cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • There is 1 self service checkout available which is card only.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.