You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• The petrol station is located within TESCO Berwick upon Tweed Superstore.
• The details within this access guide relate to the petrol station and not the supermarket.
• Tesco Berwick upon Tweed Superstore Petrol Station link (new tab) - click here.
• For detailed information on the store itself please click here (new tab)

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• Services Available View
  • The following services are available at this petrol station; Air & Water unit, Pay at Pump and Costa Coffee Express.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 80 metres from the store main entrance. Woody Hoppa Bus service operates from this stop, and provide a circular route every 30 minutes.
  • For more information on Bus Timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Berwick-upon-Tweed .
  • Berwick-upon-Tweed Railway Station is 1.4 miles from the store, and is the nearest Railway Station.
  • For more information on Train Timetables please click here (opens new tab).
  • For more information on Berwick-upon-Tweed railway station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Customers should go to the checkouts for assistance.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Ord Road .
• The car park type is open air/surface.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 16 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 470cm.
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • To use a Blue Badge Bay a valid Blue Badge must be displayed at all times.
• Paying View
  • Parking is free for up to 3 hours.
  • Parking terms and conditions are prominently displayed in the car park. No parking payment machines are located at the venue.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and block paving.
  • There are pedestrian crossings between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located next to the exit doors from the store.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is tactile paving on dropped kerbs between the drop-off point(s) and the entrance.
  • Tactile paving is in place at both ends of the walkway and at the store side of the pedestrian crossing.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • Assistance can be provided via the Tannoy system or from the checkout staff.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height of the pump controls/screen is 172cm.
  • The height range of the fuel pump nozzle slot is 115cm to 175cm.
  • The height of the fuel pump nozzle slot is 134cm.
  • The paper towel dispenser(s) is/are at a height of 80cm.
  • The disposable glove dispenser(s) is/are at a height of 97cm.
  • The tyre pressure machine control heights vary between 127cm and 137cm.
  • The height of the tyre pressure pump slot is 99cm.
  • The height of the water pump slot is 99cm.
• Comments View
  • The Petrol Station opens and closes at the same time as the Tesco Express store.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There is step-free access on the approach.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located to the right of the building as you face it from the petrol pumps.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.
  • The wall mounted hand sanitiser is mounted on the outside wall on the portion of the wall that is between two windows. This sanitiser is supplemented by hand held bottles of hand gel within the shop.
  • There is a slope with a very easy incline.

You are on Shop. Skip to the next section.

Shop

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• Access and Circulation View
  • There is step-free access throughout.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 150cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • A seat can be made available if required.
• Checkout Area View
  • The checkout(s) is/are located as you enter the shop the checkouts are to your left.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 100cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a hearing assistance system at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 82.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/09/2021.
  • The hearing assistance system was not working at the time of testing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.