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Tesco Bilsthorpe Express

1 The Crescent, Bilsthorpe, Newark, NG22 8QX

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Access Guide

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Overview

Parking

ATMs (External)

  • There is one ATM.
  • The ATM is located on the right as you face the store.
  • The ATM is clearly signed.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 93cm and 135cm.

Entrance

  • This entrance is located on the left as you face the store.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are 2 steps as you enter.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 149cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars, additional stock and advertising displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
  • There may be background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts

  • The staffed checkout area is located on the right after entering.
  • The store has payment counters.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located on the right after entering.
    • Signage is not provided for the counter.
    • The height of the counter is 89cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 126cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located on the right after entering.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 119cm to 139cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size.
    • The height of the scanner is 100cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 71cm.
    • The card payment machine is at a height of 100cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.