Skip to main content

Tesco Birmingham Bristnall Express

Bristnall Hall Road, Oldbury, Birmingham, B68 9TX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For help and assistance please go to the checkouts or approach a colleague around the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The defibrillator is located by the checkouts.

Parking

  • The store does have its own parking facilities.
  • The car park is located off Bristnall Hall Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 229cm x 450cm.
    • The Blue Badge parking bays have a marked zone to one side but not at the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
    • There is machinery behind a barrier to the left of the Blue Badge Bay.
  • Paying View
    • Parking is free for up to 30 minutes.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.
    • The entrance is clearly visible from the Blue Badge Bay and standard parking bays located at the front of the store, the entrance is not visible from the parking bays located at the far left of the building.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 107cm.
    • The bollards have a visual identification band.
    • The minimum width between the bollards is 70cm.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 10+ unmarked step(s), with no handrails.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps provide pedestrian access from Beeches Road. There is a resting place half way down the steps and a bin located at the base of the steps.

ATM(s)

  • The ATM(s) is/are located to the right of the entrance.
  • The ATM(s) is/are 8m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 109cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 72cm.
  • The controls/screen heights vary between 100cm and 130cm.
  • There is not a lowered ATM available.
  • There is a further bollard to the right side of the ATM which is 100cm high. There are a line of cones around the marked area in front of the ATM.

Entrance

  • Entrance View
    • This information is for the entrance located off Bristnall Hall Road.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 146cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 158cm.
    • There are bollards directly in front of the entrance which are 98cm high with a minimum 117cm width. Due to the bollards at the entrance being set back from the bollards at the ATM there is a 104cm gap between the rows of bollards if you approach the entrance from the ATM along the building line. There is a bin to left of entrance.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 120cm.
    • There are further hand sanitisers at the checkouts.
  • Ramp/Slope View
    • The ramp/slope is located at the entrance.
    • The gradient of the ramp/slope is slight.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 70cm.
    • Some aisles are obstructed by product bins or pillars.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • No background music is played.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the right of the entrance.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
    • There are 3 staffed tills and 2 card only self-service tills. There are products and a pillar by the checkouts and there is 115cm between product displays.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 91cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; Till 1 and 2.
    • The type of system is a fixed loop.
    • Some of the hearing assistance systems are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); Till 1 and 2.
    • The hearing assistance system(s) was/were tested on 26/08/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
    • The hearing assistance system was working at till 2 but was not working at till 1.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 113cm and 154cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.