You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Krispy Kreme, Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
  • There are external building works as of 22nd July 2021 for several weeks.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • For more information onhttps://www.birmingham.gov.uk/directory_record/6683/snow_hill_multi-storey_car_park please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • There are multiple bus stops at Priory Queensway 160m and Colmore Row 275ft from store entrance. These buses service Dudley, West Bromwich, Old Oscott and Perry Barr.
  • For more information on timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Snow Hill.
  • The station is directly opposite the store 215ft across a one way street. There are services to Kidderminster, Worcester and Stratford-upon-Avon.
  • For more information on timetables please click here (opens new tab).
  • For more information on tickets please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Corporation Street.
  • For more information onhttps://westmidlandsmetro.com/ please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• There is a colleague at entrance who can assist.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is a portable hearing assistance system.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 22/07/2021.
• The hearing assistance system was working at the time of testing.
• The hearing system was working at checkout number 2 only.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • There is no on street parking available.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Colmore Row.
  • The name of the car park is Snow Hill Station Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are 5m from the store entrance.
• The controls/screen heights vary between 90cm and 128cm.
• There is not a lowered ATM available.
• The measurements will be different when the support structures are removed. These measurements were taken during building work 22nd July 2021.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There are obstructions on the approach.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.
  • There are currently street works taking place outside store as photographs 6 and 7.
• Ramp/Slope View
  • The ramp is temporary whilst the building works are in operation.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is level access or ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 158cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • The ramp/slope is located directly outside entrance.
  • The lighting levels at the ramp/slope are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 120cm.
  • Aisle 3 has a permanent pillar making the minimum width 110cm as photographs 1 and 2.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right of the entrance.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are 3 staffed checkouts and 7 self-service checkouts. 5 of the 7 self-service checkouts are in operation due to COVID regulations.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1 and 2.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
  • The hearing assistance system(s) was/were tested on 22/07/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • Only checkout 2 was working on day of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 50cm and 86cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.