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Tesco Bishop's Stortford Superstore Petrol Station

Bishops Park Centre, Lancaster Way , Bishop's Stortford, CM23 4DD

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Hand Car Wash, Costa Coffee Express, Air & Water unit and Pay at Pump.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 135cm to 143cm.
    • The height of the fuel pump nozzle slot is 125cm.
    • The paper towel dispenser(s) is/are at a height of 100cm.
    • The disposable glove dispenser(s) is/are at a height of 100cm.
    • The tyre pressure machine control heights vary between 127cm and 135cm.
    • The height of the tyre pressure pump slot is 100cm.
    • The height of the water pump slot is 100cm.
  • Out of Hours Payment Counter View
    • There is ramped/sloped access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 110cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
  • Comments View
    • The slope is identical to the entrance slope.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the petrol station.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 77cm.
    • The lighting levels are moderate to good.
    • A seat cannot be made available if required.
    • Background music is played at all times.
  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 104cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 09/03/2021.
    • The hearing assistance system was not fully functional at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.