You are on Summary. Skip to the next section.

Summary

• Tesco Blackburn Bank Top Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • There are two car parks behind the store, 60 meters from the store entrance.
    These are not connected with the store as they are Council operated with no Terms and Conditions displayed and no limits on the duration of parking. There are no payment terms or machines in place.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The bus stop on Bank Top is 40 meters from the Store entrance. The Burnley Bus Company operates service number 152 at this stop.
  • For more information on bus timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Mill Hill Train Station.
  • Mill Hill Train Station is 1 mile from the store.
  • For more information on train timetables please click here (opens new tab).
  • For more information on Mill Hill Train Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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• Comments View
  • A water bowl for assistance dogs could not be provided due to lack of space on the pavement.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Bank Top.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Montrose Street.
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • The car park is not named.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
  • The slope is the natural pavement construction to the drop kerb. The condition of the tarmac is poor across the whole approach area. However this should not hinder a wheelchair or a pedestrian customer.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the store entrance .
• The ATM(s) is/are 20m from the store entrance.
• The controls/screen heights vary between 90cm and 125cm.
• There is not a lowered ATM available.
• Only one ATM was in operation at the time of survey.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located on Bank Top, to the left as you approach the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 165cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 90cm.
  • The hand sanitiser is located to the left as you enter the store.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 90cm.
  • Some aisles are obstructed by end gondolas, floor stacked products and display stands.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 3 & 5.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 110cm and 160cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.