Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; a petrol station, Scan as you Shop, Tesco Mobile shop, F&F Clothing and a pharmacy.
- In this store these services are available; electric vehicle charging points, Air & Water unit, Rug Doctor (Carpet Cleaning), Max Spielmann, National/Health Lottery, Coin Exchange and Photobooths.
- For detailed information on the petrol station please click here (new tab).
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Facilities Available
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- The following facilities are available at this store; baby changing facilities, an accessible toilet and standard toilets.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 60m away on Halifax Road. It is served by several bus routes including 508 and 651 with direct links to various destinations including Huddersfield and Leeds.
- For more information on First Group please click here (opens new tab).
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By Train
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- The nearest train station is Low Moor.
- The train station is approximately 2.6 miles from the store. There are links to various destinations including Leeds and Bradford.
- For more information on Northern Rail please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the Customer Service counter.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a/are mobility/electric scooter(s) with large basket(s) attached and wheelchair(s) available to borrow.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located Halifax Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free for up to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
- The pedestrian crossing has tactile paving on both sides.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Electric Vehicle Charging Points (Pod Point)
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Pod Point.
- The charging speed is unknown.
- The electric vehicle charging point(s) is/are located to the right as you face the store.
- Colleagues are not able to provide assistance with the electric vehicle charging points.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 235cm x 430cm.
- The charging point(s) is/are located to the side as you approach the bay(s).
- The height range of the electric vehicle charging point nozzle slot is 110cm to 118cm.
- An app is required to use the charging point(s).
- Parking charges apply after a limited time.
- Payment signs are not provided.
- Payment for charging is made via an app/online.
- For more information and a guide to electric vehicle charging please click here.
Access Point (Pedestrian Access - Halifax Road - Right)
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Access Point
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- This access point takes you from Halifax Road to the right of the store, past the petrol station on your right and the car park on your left. There are three pedestrian crossings on the route with tactile paving on both sides.
- This information is for the access point located off Halifax Road - Right.
- There is ramped/sloped access at this access point.
- There is open access.
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Ramp/Slope
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- The ramp/slope is located all along the route from the Access Point.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Access Point (Pedestrian Access - Halifax Road - Left)
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Access Point
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- This information is for the access point located off Halifax Road to the left of the store.
- There is step-free access at this access point.
- There is open access.
- The width of the gap is 120cm.
- There is not an information board/map at this access point.
Approach (Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- There are bollards on the approach.
- The height of the bollard(s) is 101cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 130cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has a handrail on the left going up.
- There is a level landing at the top of the ramp/slope.
- The ramp is located on the approach from the right of the store at the rear of the Blue Badge bays. There is not a dropped kerb allowing access from the rear of the Blue Badge bays to allow access to the ramp.
Entrance (Entrance)
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Entrance
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- This information is for the entrance located to the left and right of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome to TESCO'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 118cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 162cm.
- There are identical sets of doors at either side of the entrance foyer.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 176cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 91cm and 120cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
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Comments
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- Photograph 6 and 7 show the slope in front of the right entrance as you approach from the left.
- Photographs 8 and 9 show the ramp and beyond as you approach from the right behind the Blue Badge bays.
- Photographs 10,11 and 12 show the entrance and slope to the left of the store.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
- Photograph 10 shows the small Tesco Mobile display on aisle 5. Photographs 11 and 12 show the F&F selection of clothing on aisle 5.
Pharmacy
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Pharmacy Area
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- The Pharmacy is located ahead and to the right as you enter.
- The Pharmacy is approximately 25m from the entrance.
- Clear signage for the Pharmacy is visible from the entrance.
- There is step-free access to the Pharmacy.
- There is a clear unobstructed route to the Pharmacy.
- The Pharmacy is clearly signed.
- There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
- Resting/seating areas are available in this area.
- There are seats with armrests on both sides.
- Background music is played at all times.
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Counter
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- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 92cm.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was not working at the time of testing.
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Consultation Room(s)
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- The pharmacy has 1 consultation room(s) available.
- The consultation room is 3m from the counter.
- The consultation room is clearly signed.
- There is a clear unobstructed route to the consultation room.
- There is a/are door(s) leading into the consultation room.
- There is written signage on or near the door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The clear door width is 68cm.
- There is a 20cm step.
- There are seats with armrests on both sides.
- Background music is played at all times.
- Lighting levels are good.
- The consultation room is fully enclosed.
- There is a gate to the right of the counter to access the consultation room, as seen in photograph 6. The gate is single, easy to open and opens away from you. The width of the gate is 60cm. Photograph 8 shows the clearly marked step without hand rails in front of the consultation room. The height of this step is 20cm.
Checkouts
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Checkout Area
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- The checkout(s) is/are located ahead as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 93cm.
- There is not a lowered section at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 11.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 11.
- The hearing assistance system(s) was/were tested on 28/09/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 80cm and 135cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
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Scan as you Shop
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- The controls/screen heights for the self-service checkout(s) vary between 84cm and 135cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Counter (Customer Service)
- The counter is located to the left as you enter from the left entrance.
- The counter is approximately 3m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 101cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/09/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located to the right of Customer Service.
- This accessible toilet is approximately 9m (9yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 76cm (2ft 6in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 141cm x 172cm (4ft 8in x 5ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 140cm and 147cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 59cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 86cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 96cm (3ft 2in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right of Customer Service.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 11m from the Entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
Parent and Baby Room
- There is a parent and baby room.
- The parent and baby room is located to the right of Customer Service .
- The parent and baby room is approximately 7m from the Entrance.
- There is step-free access into the parent and baby room.
- A colleague does not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table is 89cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 77cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
ATM(s)
- The ATM(s) is/are located to the left of the store.
- The ATM(s) is/are 9m from the Entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 86cm and 130cm.
- There is not a lowered ATM available.