Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
- This store has Payzone and EVRI for parcels.
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is Stockwood Crescent, approximately 91m away on Redcatch Road with links toHengrove Park and Hengrove.
- For more information on First Bus please click here (opens new tab).
-
By Train
View
- The nearest train station is Bedminster.
- Bedminster Station is approximately 1 mile from the store with links to Bristol Temple Meads and Taunton.
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Bedminster Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off Axbridge Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 500cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
-
Paying
View
- Parking is free for up to 30 minutes.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- Pedestrian walkways available in the car park.
- The surface on the approach to the entrance(s) is tarmac and concrete.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
-
Approach
View
- The surface of the approach is concrete.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has a handrail on the right going up.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 136cm (4ft 6in).
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 2 clearly marked step(s), with handrails on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
ATM(s)
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 23m from the entrance.
- The height of the ATM(s) controls/screens is 95cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 156cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 123cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product bins.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left after you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 27/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 70cm and 120cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.