Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The Centre bus stop is located approximately 120 metres away on Colston Avenue.
This stop has direct links to Bristol Airport, Hengrove, Emerson's Green & Cribb's Causeway. - For more information on Bristol Community Transport please click here (opens new tab).
-
By Train
View
- The nearest train station is Temple Meads.
- Temple Meads station is located just under a mile away in Redcliffe and has direct links to London, Cardiff, Exeter & Bath.
- For more information on Temple Meads station please click here (opens new tab).
- For more information on train times please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
-
Comments
View
- The nearest car park is NCP Queen Charlotte Street car park which is 320 metres away.
Approach
-
Approach
View
- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- There is a sign just before the entrance which may slightly obstruct the approach.
-
Step(s)
View
- There is a/are step(s) on the approach.
- There is/are 5 unmarked step(s), with no handrails.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- There is a handrail on the level section between both sets of steps which is on the right.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store, on Clare Street.
- The entrance area/door is not clearly signed.
- This entrance is signed with 'TESCO express'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 110cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 143cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 125cm.
- Some aisles are obstructed by product displays.
- The lighting levels are low to moderate.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are low to moderate.
- There is a/are staffed checkout(s) and self-service checkout(s).
- There are 2 staffed checkouts and 6 self-service checkouts available.
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; both staffed checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); both staffed checkouts.
- The hearing assistance system(s) was/were tested on 06/07/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 62cm and 128cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.