Access Guide
Summary
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is approximately 90 metres away from the store on Bristol Bridge.
This stop has direct links to Cribbs Causeway, Filton and Cabot Circus. - For more information on Stagecoach buses please click here (opens new tab).
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By Train
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- The nearest train station is Bristol Temple Meads.
- Bristol Temple Meads Station is approximately 0.5 miles away from the store (10 minute walk).
The station has direct links to London Paddington, Cardiff Central, Taunton and Weymouth.
The station has cross country links to Plymouth, Edinburgh and Glasgow. - For more information on journey times please click here (opens new tab).
- For more information on Bristol Temple Meads Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on the opposite side of Victoria Street, down St Thomas Street East.
- The on-street parking is payable via Pay by Phone, using location code 2698.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There are barriers on the approach.
- The height of the bollard(s) is 100cm.
- The barriers contrast(s) visually with the paving.
- The minimum width between the barriers is 80cm.
- There is step-free access on the approach.
- The path outside the store is wide but cluttered with potential obstructions such as cycle stands, phone boxes, temporary barriers and trees.
ATM(s)
- The ATM(s) is/are located to the far right as you enter the store.
- The ATM(s) is/are 10m from the entrance.
- There are obstructions on the approach to the ATM(s).
- The minimum width between the obstructions is 84cm.
- The controls/screen heights vary between 80cm and 120cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store, on Victoria Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- One aisle is obstructed by pillars narrowing the aisle width to 80cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the far right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1st and 2nd from the left.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1st and 2nd from the left.
- The hearing assistance system(s) was/were tested on 23/04/2023.
- The hearing assistance system(s) was/were working at the time of testing.
- There are 3 staffed checkouts.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 62cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are also higher self-service card only checkouts available with control/screen heights between 110cm and 146cm.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.