Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- This store also has a Slush Puppie dispenser.
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Greville Road bus stop is located approximately 82 metres away and has direct links to Southmead and Ashton Gate.
- For more information on First Group please click here (opens new tab).
-
By Train
View
- The nearest train station is Parson Street.
- Parson Street train station is located just under 1 kilometre away and has direct links to Filton Abbey Wood, Weston super Mare, Taunton & Cardiff Central.
- For more information on Parson Street train station please click here (opens new tab).
- For more information on National Rail Enquiries please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large) with baby seat.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Standard Parking
View
- There are no nearby on-street parking bays available.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Myrtle Street.
- The name of the car park is Just Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the right of the entrance.
- The ATM(s) is/are 11m from the entrance.
- The controls/screen heights vary between 70cm and 114cm.
- There is not a lowered ATM available.
Approach
-
Approach
View
- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- The minimum width between the obstructions is 202cm.
- There is step-free access on the approach.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store, on North Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 179cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 92cm.
- Some aisles are obstructed by product displays and loading crates.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played during certain functions.
- Background music is only played at Christmas.
-
Signage
View
- Overhead aisle signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 2.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
- The hearing assistance system(s) was/were tested on 06/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- Only the hearing system on checkout 1 was working.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 63cm and 123cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.